Birdeye – Features, Pricing & Reviews 2025 | Krowdbase
Birdeye logo

Birdeye

An easy-to-use online brand reputation management product to efficiently manage & improve reputation, reviews & customer communication.

What is Birdeye?

Birdeye helps manage reviews, messaging, and customer interactions from one dashboard. Its most used by marketing and administrative teams who rely on daily workflows. The platforms review automation and response management stand out, though contract flexibility is a common concern. Recent AI upgrades support branded replies and smarter social publishing.

Features

Access Controls/Permissions
Collaboration Tools
Content Management
Customizable Branding
Customizable Templates
Search/Filter
AI/Machine Learning
Campaign Analytics
Generative AI
SEO Management
Chatbot
Code-free Development
Intent Recognition
Live Chat
Multi-Channel Communication
Multi-Language
Reporting/Analytics
Sentiment Analysis
Audience Targeting
Chatbot
Group Messaging
Human Handover
Lead Qualification
Multi-Channel Communication

Pricing

Pricing not available

Reviews(0)

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