BOSSDesk
BOSSDesk is an award winning fully integrated ITSM solution with a CMDB and available for both Cloud and On-Premise applications.
What is BOSSDesk?
BOSSDesk is your all-in-one ITSM and Help Desk solution, now turbocharged with BOSSDesk AI for unprecedented efficiency. Available across Cloud, On-Premise, and mobile, this user-friendly platform enhances IT operations with AI-powered automation, optimized ticket management, and asset tracking. The Service Catalog and self-service portal empower users to manage incidents, problems, and HR onboarding autonomously, while BOSSDesk AI provides technicians with real-time recommendations, automated categorization, and proactive insights to resolve issues faster. ITIL-aligned for best practices, BOSSDesk also supports cross-departmental needs like facilities and change management. Elevate your service delivery, improve response times, and reduce manual effort with BOSSDeska smart choice for modern IT teams. Experience the next generation of IT service with BOSSDesk.
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FAQ
The official website of BOSSDesk is https://www.bossdesk.com/
BOSSDesk is your all-in-one ITSM and Help Desk solution, now turbocharged with BOSSDesk AI for unprecedented efficiency. Available across Cloud, On-Premise, and mobile, this user-friendly platform enhances IT operations with AI-powered automation, optimized ticket management, and asset tracking. The Service Catalog and self-service portal empower users to manage incidents, problems, and HR onboarding autonomously, while BOSSDesk AI provides technicians with real-time recommendations, automated categorization, and proactive insights to resolve issues faster. ITIL-aligned for best practices, BOSSDesk also supports cross-departmental needs like facilities and change management. Elevate your service delivery, improve response times, and reduce manual effort with BOSSDeska smart choice for modern IT teams. Experience the next generation of IT service with BOSSDesk.
BOSSDesk belongs to the CMDB, Change Management, Customer Service, Help Desk, IT Asset Management, IT Service, ITSM, Issue Tracking, Janitorial, Service Desk category.
BOSSDesk offers features such as Configuration Management, Data Visualization, Device Auto Discovery, IT Asset Management, IT Asset Tracking, Prioritization, Service Level Agreement (SLA) Management, Workflow Management, Change Management, Approval Workflow, Audit Trail, Change Planning, Change Tracking, Compliance Management, Task Management, Alerts/Escalation, Call Center Management, Dashboard, Inbox Management, Knowledge Base Management, Reporting & Statistics, Surveys & Feedback, Access Controls/Permissions, Automated Routing, Multi-Channel Communication, Real-Time Notifications, Reporting/Analytics, Self Service Portal, Alerts/Notifications, Asset Tracking, Audit Management, Barcode/Ticket Scanning, Inventory Management, Support Ticket Management, Problem Management, Third-Party Integrations, Ticket Management, Service Catalog, Assignment Management, Issue Auditing, Collaboration Tools, Commenting/Notes, Full Text Search, Incident Management, Remote Access/Control.
No, BOSSDesk does not offer a free trial.
Pricing
Starting at:
USD 29/per month
Free Trial Available
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