BOSSDesk – Features, Pricing & Reviews 2026 | Krowdbase
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BOSSDesk

BOSSDesk is an award winning fully integrated ITSM solution with a CMDB and available for both Cloud and On-Premise applications.

What is BOSSDesk?

BOSSDesk is your all-in-one ITSM and Help Desk solution, now turbocharged with BOSSDesk AI for unprecedented efficiency. Available across Cloud, On-Premise, and mobile, this user-friendly platform enhances IT operations with AI-powered automation, optimized ticket management, and asset tracking. The Service Catalog and self-service portal empower users to manage incidents, problems, and HR onboarding autonomously, while BOSSDesk AI provides technicians with real-time recommendations, automated categorization, and proactive insights to resolve issues faster. ITIL-aligned for best practices, BOSSDesk also supports cross-departmental needs like facilities and change management. Elevate your service delivery, improve response times, and reduce manual effort with BOSSDeska smart choice for modern IT teams. Experience the next generation of IT service with BOSSDesk.

Screenshots

screenshot of BOSSDesk
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Features

Configuration Management
Data Visualization
Device Auto Discovery
IT Asset Management
IT Asset Tracking
Prioritization
Service Level Agreement (SLA) Management
Workflow Management
Change Management
Approval Workflow
Audit Trail
Change Planning
Change Tracking
Compliance Management
Task Management
Alerts/Escalation
Call Center Management
Dashboard
Inbox Management
Knowledge Base Management
Reporting & Statistics
Surveys & Feedback
Access Controls/Permissions
Automated Routing

FAQ

The official website of BOSSDesk is https://www.bossdesk.com/

Pricing

Starting at:

$29/per month

Free Trial Available

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