C2-ITSM

C2-ITSM belongs to the Help Desk, Change Management, Configuration Management Tools, Customer Support, IT Asset Management, IT Management, IT Project Management, IT Service, IT Ticketing Systems, ITSM, Incident Management, Issue Tracking, Janitorial, License Management, Platform as a Service (PaaS), Project Planning, Project Tracking, Service Desk, Ticketing category.

C2-ITSM offers features such as Access Controls/Permissions, Alerts/Escalation, Automated Routing, Multi-Channel Communication, Prioritization, Real-Time Notifications, Reporting/Analytics, Self Service Portal, Service Level Agreement (SLA) Management, Audit Trail, Compliance Management, Release Management, Task Management, Change Management, Customizable Templates, Incident Management, CRM, Customer Database, Email Management, Knowledge Base Management, Live Chat, Queue Management, Alerts/Notifications, Asset Tracking, Audit Management, Compliance Tracking, Configuration Management, Inventory Management, Support Ticket Management, Dashboard, Remote Access/Control, Ticket Management, Calendar Management, Drag & Drop, Gantt/Timeline View, Issue Management, Workflow Management, Problem Management, Third-Party Integrations, Help Desk Management, Support Ticket Tracking, Service Catalog, Disaster Recovery, Assignment Management, Issue Auditing, Recurring Issues, Reporting & Statistics, Collaboration Tools, Commenting/Notes, Content Management, Full Text Search, Text Editing, API, Template Management, Activity Tracking, Employee Management.

No, C2-ITSM does not offer a free trial.