CFN Insight
Helps you deliver a great customer experience through customer journey visualizations, team collaboration, and powerful reporting.
What is CFN Insight?
Customer Journey Mapping Innovation Award for 2018 was presented to CFN Insight, the leading journey mapping platform to help companies track, manage, and enhance their customers journey. CX is becoming the most important brand differentiator and indicator of long-term company success. Beyond simple journey maps, CFN Insight helps companies identify, prioritize, manage, and execute the most impactful actions that help companies deliver market-leading experiences and improved financial outcomes.
Categories
Features
FAQ
The official website of CFN Insight is https://customersfirstnow.com/
Customer Journey Mapping Innovation Award for 2018 was presented to CFN Insight, the leading journey mapping platform to help companies track, manage, and enhance their customers journey. CX is becoming the most important brand differentiator and indicator of long-term company success. Beyond simple journey maps, CFN Insight helps companies identify, prioritize, manage, and execute the most impactful actions that help companies deliver market-leading experiences and improved financial outcomes.
CFN Insight belongs to the Customer Experience, Customer Journey Mapping Tools, Customer Satisfaction, Customer Success category.
CFN Insight offers features such as Feedback Management, Negative Feedback Management, Reporting/Analytics, Survey/Poll Management, Behavioral Analytics, Customer Experience Management, Customer Segmentation, Data Import/Export, Collaboration Tools, Customer Engagement, Health Score, Usage Tracking/Analytics.
No, CFN Insight does not offer a free trial.
Pricing
Starting at:
$99
Free Trial Available
Reviews(0)
Write a reviewCFN Insight alternatives
Mailchimp
Mailchimp is a marketing platform primarily used by small businesses in marketing and IT services to manage email campaigns and customer outreach. Users value its drag-and-drop editor and real-time analytics for campaign tracking. Its AI growth assis...load more
SurveyMonkey
With expert templates, 25+ question types, and AI-assisted survey design and insights, SurveyMonkey makes it easy to create surveys that help you reach and learn from the right audienceno expertise required. Whether you need to go big picture or dril...load more
Zoho CRM
Zoho CRM is a customer relationship management (CRM) tool primarily used by small businesses in IT services, marketing, and software. It helps teams manage leads, automate sales workflows, and centralize customer data. Reviewers highlight its afforda...load more
Zendesk Suite
Zendesk Suite helps small businesses manage customer support across email, chat, and messaging channels. Its most used by IT services and software services teams handling daily ticketing workflows. Reviewers highlight its structured ticket management...load more
Hootsuite
Hootsuite helps small businesses in marketing, nonprofit, and education manage and schedule content across platforms such as Instagram and LinkedIn. It stands out for its post scheduling and dashboard visibility, though users often cite pricing as a ...load more
Freshdesk
Freshdesk is a help desk platform used by small businesses in IT and education. It helps teams manage support tickets across channels, with strengths in automation and collaboration. Users value ticket tracking and real-time chat, but cite limits in ...load more
Pipedrive
Pipedrive is a customer relationship management (CRM) tool built for small businesses in industries such as IT, marketing, and finance. It supports sales, marketing, and admin teams in managing leads and pipelines through visual drag-and-drop workflo...load more
Jotform
Jotform helps small teams automate forms and surveys with customizable fields, mobile signatures, and survey logic. Its widely used by administrative roles across nonprofits and education. While PDF formatting and task tracking pose challenges, advan...load more
Zoho Desk
Zoho Desk helps small businesses manage customer support across email, chat, and social media platforms. Its most used by administrative and IT teams in service-oriented firms. Reviewers value its ticket management and automation tools, though report...load more
LiveAgent
LiveAgent enables small businesses to manage customer support across chat, email, and social channels. Its most used by support and admin teams in IT services and retail industries. Ticket management and chat history are standout features while mobil...load more