Desk360
A cloud-based omnichannel customer support platform with 360-degree customer view.
What is Desk360?
Desk360 is a cloud-based help desk software with a complete support with 360-degree customer view. You can manage all of your customer messages coming from 12 different channels on a single page. With the additional features like platform integrations, quick answers, auto-reply responses, SLA, full support history and so on, you can resolve all customer issues faster than ever. High efficiency, detailed reporting and always at the best prices! Discover Desk360 by starting a free trial today.
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FAQ
The official website of Desk360 is https://desk360.com/
Desk360 is a cloud-based help desk software with a complete support with 360-degree customer view. You can manage all of your customer messages coming from 12 different channels on a single page. With the additional features like platform integrations, quick answers, auto-reply responses, SLA, full support history and so on, you can resolve all customer issues faster than ever. High efficiency, detailed reporting and always at the best prices! Discover Desk360 by starting a free trial today.
Desk360 belongs to the Complaint Management, Customer Communications Management, Customer Experience, Customer Satisfaction, Customer Service, Help Desk, Live Chat category.
Desk360 offers features such as Alerts/Escalation, Email Management, Issue Tracking, Knowledge Base Management, Live Chat, Reporting/Analytics, Support Ticket Management, Chat/Messaging, Customer Database, Interaction Tracking, Multi-Channel Communication, On-Demand Communications, Personalization, Video Support, Feedback Management, Negative Feedback Management, Survey/Poll Management, Surveys & Feedback, Complaint Monitoring, Dashboard, Queue Management, Self Service Portal, Service Level Agreement (SLA) Management, File Sharing, Mobile Access, Transcripts/Chat History.
No, Desk360 does not offer a free trial.
Pricing
Starting at:
USD 14/per month
Free Trial Available
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