Desk360 – Features, Pricing & Reviews 2026 | Krowdbase
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Desk360

A cloud-based omnichannel customer support platform with 360-degree customer view.

What is Desk360?

Desk360 is a cloud-based help desk software with a complete support with 360-degree customer view. You can manage all of your customer messages coming from 12 different channels on a single page. With the additional features like platform integrations, quick answers, auto-reply responses, SLA, full support history and so on, you can resolve all customer issues faster than ever. High efficiency, detailed reporting and always at the best prices! Discover Desk360 by starting a free trial today.

Video

Features

Alerts/Escalation
Email Management
Issue Tracking
Knowledge Base Management
Live Chat
Reporting/Analytics
Support Ticket Management
Chat/Messaging
Customer Database
Interaction Tracking
Multi-Channel Communication
On-Demand Communications
Personalization
Video Support
Feedback Management
Negative Feedback Management
Survey/Poll Management
Surveys & Feedback
Complaint Monitoring
Dashboard
Queue Management
Self Service Portal
Service Level Agreement (SLA) Management
File Sharing

FAQ

The official website of Desk360 is https://desk360.com/

Need help choosing this software?

Have questions about features, pricing, integrations, or implementation? Send an enquiry to the vendor and get the information you need.

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Pricing

Starting at:

$14/per month

Free Trial Available

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