Eloquant
All-in-one open Cloud Contact Center CX platform to manage, orchestrate, measure and improve their conversations with their customers.
What is Eloquant?
Eloquant Cloud CX platform is a partner committed helping European companies to manage, orchestrate, measure and improve their conversations with their customers thanks to an extended Cloud Contact Center and Voice of Customer Solution (#CCaaS #VoC). Voice telephony (PABX & VoIP), Digital channels (Email, Livechat, Messaging, Social media), Video, Chatbot, VoiceBot Customer and Empoyee satisfaction survey Semantic AI, Quality Management, Recording, API-based, CRM and UCaaS connectors
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The official website of Eloquant is https://www.eloquant.com/
Eloquant Cloud CX platform is a partner committed helping European companies to manage, orchestrate, measure and improve their conversations with their customers thanks to an extended Cloud Contact Center and Voice of Customer Solution (#CCaaS #VoC). Voice telephony (PABX & VoIP), Digital channels (Email, Livechat, Messaging, Social media), Video, Chatbot, VoiceBot Customer and Empoyee satisfaction survey Semantic AI, Quality Management, Recording, API-based, CRM and UCaaS connectors
Eloquant belongs to the Call Center, Artificial Intelligence, Call Recording, Chatbot, Cloud Communication Platform, Cloud PBX, Contact Center, Conversational AI Platform, Customer Experience, Customer Satisfaction, Customer Service, Customer Support, IVR, Live Chat, Remote Work, Softphone category.
Eloquant offers features such as Call Logging, Call Monitoring, Call Recording, Call Routing, Call Transfer, Caller ID, Contact Management, Queue Management, Reporting/Analytics, API, Chatbot, Data Import/Export, Multi-Language, Predictive Analytics, Process/Workflow Automation, Speech Recognition, Third-Party Integrations, Automatic Call Distribution, Call Center Management, Call Transcription, Computer Telephony Integration, Reporting & Statistics, Voice Mail, AI/Machine Learning, Automated Responses, Customer Support, Customizable Branding, Language Detection, Natural Language Processing, Chat/Messaging, IVR, Alerts/Notifications, Communication Management, Video Conferencing, Agent Interface, Auto-Dialer, Automated Routing, Quality Management, Intent Recognition, Live Chat, Multi-Channel Communication, Sentiment Analysis, Customizable Fields, Customizable Templates, Feedback Management, Negative Feedback Management, Real-Time Notifications, Surveys & Feedback, Customer Experience Management, Engagement Tracking, Alerts/Escalation, CRM, Dashboard, Knowledge Base Management, Customer Database, Email Management, Mobile Access, Transcripts/Chat History, Access Controls/Permissions, Collaboration Tools, Workflow Management.
No, Eloquant does not offer a free trial.
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