HelpSpace
Streamline customer support with HelpSpace's visually appealing solution for SMBs. Features: Tickets, Tasks, Docs, Widget, Integrations
What is HelpSpace?
HelpSpace is a German startup providing an easy-to-use and visually appealing helpdesk solution for SMBs. This solution is designed to streamline your customer support processes and enhance your daily customer support. Features: TICKETS for efficient inquiry management, TASKS for internal task management, DOCS for a shared knowledge database, WIDGET for DOCS on your site/app, INTEGRATION options for API/webhooks/Zapier integration. Improve customer support & satisfaction with HelpSpace.
Categories
Features
FAQ
The official website of HelpSpace is http://helpspace.io/
HelpSpace is a German startup providing an easy-to-use and visually appealing helpdesk solution for SMBs. This solution is designed to streamline your customer support processes and enhance your daily customer support. Features: TICKETS for efficient inquiry management, TASKS for internal task management, DOCS for a shared knowledge database, WIDGET for DOCS on your site/app, INTEGRATION options for API/webhooks/Zapier integration. Improve customer support & satisfaction with HelpSpace.
HelpSpace belongs to the Agile Project Management, Bug Tracking, Customer Service, Customer Support, Help Desk, IT Documentation, IT Service, Issue Tracking, Kanban Tools, Knowledge Base, Janitorial, Productivity, Service Desk, Task Management, Team Management category.
HelpSpace offers features such as Backlog Management, Kanban Board, Prioritization, Status Tracking, Issue Tracking, Knowledge Base Management, Project Management, Real-Time Notifications, Task Progress Tracking, Ticket Management, Alerts/Escalation, Inbox Management, Queue Management, Reporting & Statistics, Customer Database, Email Management, Multi-Channel Communication, Reporting/Analytics, Access Controls/Permissions, Automated Routing, Self Service Portal, Drag & Drop, Search/Filter, Templates, Alerts/Notifications, Problem Management, Real-Time Monitoring, Support Ticket Management, Task Management, Third-Party Integrations, Assignment Management, Collaboration Tools, Project Planning, Catalog Management, Customizable Branding, Full Text Search, Knowledge Management, Commenting/Notes, Content Management, Text Editing, Data Import/Export, Task Scheduling, Incident Management, To-Do List, Progress Tracking.
Yes, HelpSpace offers a free trial.
Pricing
Starting at:
USD 25/per month
Free Trial Available
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