iChatrobo
Generative AI chatbot & voicebot delivering human-like, multilingual, always-on customer interactions with ERP/CRM integration.
What is iChatrobo?
iChatrobo is a next-generation Gen-AI based conversational AI & voicebot platform that reduces wait times, breaks language barriers & scales enterprise customer service. It delivers friend-like customer chats and acts as a trusted extension of teams by converting helpdesk tickets, PDFs, CSVs and unstructured sources into an intelligent assistant. The platform supports emotion detection and sentiment analysis, self-learning and self-correcting behavior, and horizontal scalability. Deployable on cloud or in-premise, iChatrobo integrates with ERP, CRM, web and chat systems with 24/7 support. Voice capabilities include automatic speech recognition with noise cancellation, local & regional language understanding to identify caller intent, and multi-language text-to-speech via PSTN, WhatsApp calling and streaming. Reported outcomes include 80% queries self-served, 35% CSAT improvement, 50% lead uplift, 30% higher conversions, 50% agent workload reduction and 40% better collection efficiency.
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FAQ
iChatrobo is a next-generation Gen-AI based conversational AI & voicebot platform that reduces wait times, breaks language barriers & scales enterprise customer service. It delivers friend-like customer chats and acts as a trusted extension of teams by converting helpdesk tickets, PDFs, CSVs and unstructured sources into an intelligent assistant. The platform supports emotion detection and sentiment analysis, self-learning and self-correcting behavior, and horizontal scalability. Deployable on cloud or in-premise, iChatrobo integrates with ERP, CRM, web and chat systems with 24/7 support. Voice capabilities include automatic speech recognition with noise cancellation, local & regional language understanding to identify caller intent, and multi-language text-to-speech via PSTN, WhatsApp calling and streaming. Reported outcomes include 80% queries self-served, 35% CSAT improvement, 50% lead uplift, 30% higher conversions, 50% agent workload reduction and 40% better collection efficiency.
iChatrobo belongs to the Artificial Intelligence, Chatbot, Conversational AI Platform, Generative AI category.
iChatrobo offers features such as Chatbot, Multi-Language, Process/Workflow Automation, AI/Machine Learning, Automated Responses, Code-free Development, Customer Support, Customizable Branding, Language Detection, Lead Capture, Natural Language Processing, Intent Recognition, Live Chat, Multi-Channel Communication, Sentiment Analysis, Content Generation, Personalization and Recommendation.
No, iChatrobo does not offer a free trial.
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