IncidentMonitor
Enterprise ITIL Service Desk solution at a low cost SMB price. Advanced and Feature rich. FREE ITIL process templates available
What is IncidentMonitor?
ITIL Service Management solution. Pink Verified for 10 processes. IncidentMonitor is a service management framework that comes out of the box with multiple free process templates. The application offers Enterprise features at an low SMB price. All processes can easily be customized using the graphical workflow and smart service catalog designer. No coding is needed to create most advanced workflows and webforms. Unlimited processes can run next to each other created a real shared service center
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FAQ
The official website of IncidentMonitor is http://monitor24-7.com/
ITIL Service Management solution. Pink Verified for 10 processes. IncidentMonitor is a service management framework that comes out of the box with multiple free process templates. The application offers Enterprise features at an low SMB price. All processes can easily be customized using the graphical workflow and smart service catalog designer. No coding is needed to create most advanced workflows and webforms. Unlimited processes can run next to each other created a real shared service center
IncidentMonitor belongs to the Help Desk, IT Service, IT Ticketing Systems, ITSM, Issue Tracking, Knowledge Base, Service Desk category.
IncidentMonitor offers features such as Alerts/Escalation, Automated Routing, Prioritization, Reporting/Analytics, Self Service Portal, Service Level Agreement (SLA) Management, Alerts/Notifications, Inventory Management, Problem Management, Support Ticket Management, Task Management, Ticket Management, Incident Management, Knowledge Base Management, Asset Tracking, Configuration Management, Service Catalog, Assignment Management, Dashboard, Issue Auditing, Recurring Issues, Reporting & Statistics, Catalog Management, Customizable Branding, Knowledge Management.
No, IncidentMonitor does not offer a free trial.
Pricing
Starting at:
USD 36
Free Trial Available
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