Intradiem
Intradiem provides intelligent automation solutions for customer service teams to maximize their productivity and engagement.
What is Intradiem?
Intradiem Intelligent Automation processes contact center management data in real-time to intelligently determine and direct each rep's activity to maximize productivity and engagement every minute of every shift. By transforming workforce operations from manual and reactive to automated and responsive, Intradiem creates agile frontline workforces that are always prepared, always productive, and never caught off-guard. Over 260,000 people use Intradiem's solution every day.
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FAQ
The official website of Intradiem is https://www.intradiem.com/
Intradiem Intelligent Automation processes contact center management data in real-time to intelligently determine and direct each rep's activity to maximize productivity and engagement every minute of every shift. By transforming workforce operations from manual and reactive to automated and responsive, Intradiem creates agile frontline workforces that are always prepared, always productive, and never caught off-guard. Over 260,000 people use Intradiem's solution every day.
Intradiem belongs to the Call Center, Contact Center, Employee Communication Tools, Employee Monitoring, Productivity, Robotic Process Automation, Workforce Management category.
Intradiem offers features such as Call Logging, Call Routing, Call Transfer, Queue Management, Reporting/Analytics, Agent Interface, Automated Routing, Chatbot, Computer Telephony Integration, Activity/News Feed, Alerts/Notifications, Chat/Messaging, Knowledge Management, Multi-Channel Communication, Reporting & Statistics, Attendance Tracking, Employee Activity Monitoring, Productivity Analysis, Time Tracking, Collaboration Tools, Data Import/Export, Task Management, Attended Automation, Integration into Third Party Applications, Unattended Automation, Calendar Management, Employee Management, Time Off Management, Vacation/Leave Tracking.
No, Intradiem does not offer a free trial.
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