InvGate Service Management – Features, Pricing & Reviews 2026 | Krowdbase
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InvGate Service Management

InvGate Service Management is the solution of choice for organizations looking for a state-of-the-art ITSM solution with lower TCO.

What is InvGate Service Management?

InvGate Service Desk is a modern ITSM solution built for IT service centers of all sizes, with a particular eye on business process and standards compliance, plus a native integration with InvGate's IT Asset Management solution.

Video

Features

Alerts/Escalation
Email Management
Issue Tracking
Knowledge Base Management
Prioritization
Reporting/Analytics
Support Ticket Management
Call Center Management
Dashboard
Reporting & Statistics
Surveys & Feedback
Automated Routing
Multi-Channel Communication
Real-Time Notifications
Self Service Portal
Service Level Agreement (SLA) Management
Alerts/Notifications
Remote Access/Control
Ticket Management
Problem Management
Task Management
Third-Party Integrations
Workflow Management
Help Desk Management

FAQ

Pricing

Starting at:

USD 17/per year

Free Trial Available

Reviews(0)

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