Mint Service Desk
Extremely flexible service desk ready for complaint management with the possibility to integrate with external platforms.
What is Mint Service Desk?
Comprehensive IT Service Management Solution Mint Service Desk is a robust IT service management tool designed to enhance helpdesk operations for businesses of all sizes. It combines a powerful ticketing system with asset management capabilities, ensuring seamless IT support and resource tracking. Key Features: - Advanced Ticketing System: Manage and prioritize support tickets with an intuitive interface and automated workflows. - Asset Management: Track all IT assets with detailed documentation and maintenance schedules. - Self-Service Portal: Empower users to find solutions and submit tickets independently, reducing helpdesk burden. - Customization and Scalability: Tailor fields, forms, and workflows to meet specific needs and scale with growth. - Integration Capabilities: Seamlessly integrate with other business tools for a cohesive IT ecosystem.
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FAQ
The official website of Mint Service Desk is http://www.mintsd.com/
Comprehensive IT Service Management Solution Mint Service Desk is a robust IT service management tool designed to enhance helpdesk operations for businesses of all sizes. It combines a powerful ticketing system with asset management capabilities, ensuring seamless IT support and resource tracking. Key Features: - Advanced Ticketing System: Manage and prioritize support tickets with an intuitive interface and automated workflows. - Asset Management: Track all IT assets with detailed documentation and maintenance schedules. - Self-Service Portal: Empower users to find solutions and submit tickets independently, reducing helpdesk burden. - Customization and Scalability: Tailor fields, forms, and workflows to meet specific needs and scale with growth. - Integration Capabilities: Seamlessly integrate with other business tools for a cohesive IT ecosystem.
Mint Service Desk belongs to the Complaint Management, Contact Center, Customer Service, Digital Asset Management, Help Desk, IT Asset Management, ITSM, Incident Management, Service Desk category.
Mint Service Desk offers features such as Alerts/Escalation, Email Management, Knowledge Base Management, Prioritization, Reporting/Analytics, Support Ticket Management, Agent Interface, Automated Routing, Queue Management, Reporting & Statistics, Surveys & Feedback, Access Controls/Permissions, Asset Categorization, Customizable Branding, Document Management, Search/Filter, Multi-Channel Communication, Real-Time Notifications, Self Service Portal, Service Level Agreement (SLA) Management, Alerts/Notifications, Asset Tracking, Barcode/Ticket Scanning, Configuration Management, Inventory Management, Service Catalog, Incident Reporting, Task Management, Ticket Management, Incident Management.
No, Mint Service Desk does not offer a free trial.
Pricing
Starting at:
$5/per month
Free Trial Available
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