Omnichannel Contact Center
Professional contact center solution that combines the effectiveness of specialized functionalities and advanced tools of cloud.
What is Omnichannel Contact Center?
A professional contact center solution that combines the effectiveness of dozens of specialized functionalities and advanced tools for agents and supervisors with the versatility and accessibility of cloud solutions. A service delivering a professional response to the needs of the most demanding campaigns. In Enreach, we have created Omnichannel Contact Center: a tool that facilitates, manages and optimizes your customer relationships.
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The official website of Omnichannel Contact Center is https://enreach.es/
A professional contact center solution that combines the effectiveness of dozens of specialized functionalities and advanced tools for agents and supervisors with the versatility and accessibility of cloud solutions. A service delivering a professional response to the needs of the most demanding campaigns. In Enreach, we have created Omnichannel Contact Center: a tool that facilitates, manages and optimizes your customer relationships.
Omnichannel Contact Center belongs to the Auto Dialer, Call Center, Call Recording, Campaign Management, Cloud Communication Platform, Contact Center, Customer Communications Management, Customer Service, Predictive Dialer, Telemarketing, Unified Communications category.
Omnichannel Contact Center offers features such as Automatic Call Distribution, Call Center Management, Call Monitoring, Call Recording, Call Routing, Caller ID, Computer Telephony Integration, Predictive Dialer, Reporting/Analytics, Call Logging, Call Transfer, Contact Management, Queue Management, Call Transcription, Recording, Reporting & Statistics, Voice Mail, Campaign Planning, Contact Database, Data Import/Export, Email Management, Multi-Campaign, Audio/Video Conferencing, Chat/Messaging, Fax Management, File Sharing, IVR, Agent Interface, Auto-Dialer, Automated Routing, Chatbot, Alerts/Notifications, Customer Database, Customer History, Interaction Tracking, Multi-Channel Communication, Video Support, Alerts/Escalation, Surveys & Feedback, Lead Management, Campaign Management, Mobile Access, Two-Way Audio & Video.
No, Omnichannel Contact Center does not offer a free trial.
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