ServiceTonic – Features, Pricing & Reviews 2026 | Krowdbase
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ServiceTonic

Powerful, flexible and easy-to-manage Web-based help desk, issue tracking and service management software.

What is ServiceTonic?

ServiceTonic is a powerful and easy-to-manage solution for any company that needs to automate services without programming skills. ServiceTonic is a Spanish based company, founded in 2009 and rapidly enlarged its operations globally in more than 14 countries with strategic partners through all markets: Service Providers, finance, government, industry, consulting,etc. ServiceTonic brings IT Service Management, Customer Service and Enterprise Service Management to all range of customers.

Screenshots

screenshot of ServiceTonic
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Features

Change Management
Configuration Management
IT Asset Management
Prioritization
Service Level Agreement (SLA) Management
Reporting/Analytics
Alerts/Escalation
Email Management
Knowledge Base Management
Live Chat
Support Ticket Management
Incident Management
Chat/Messaging
Interaction Tracking
Multi-Channel Communication
Customizable Fields
Customizable Forms
Real-Time Notifications
Surveys & Feedback
Chatbot
Automated Routing
Self Service Portal
Asset Tracking
Dashboard

FAQ

The official website of ServiceTonic is http://www.servicetonic.com/

Pricing

Starting at:

20/per month

Free Trial Available

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