ServiceTonic
Powerful, flexible and easy-to-manage Web-based help desk, issue tracking and service management software.
What is ServiceTonic?
ServiceTonic is a powerful and easy-to-manage solution for any company that needs to automate services without programming skills. ServiceTonic is a Spanish based company, founded in 2009 and rapidly enlarged its operations globally in more than 14 countries with strategic partners through all markets: Service Providers, finance, government, industry, consulting,etc. ServiceTonic brings IT Service Management, Customer Service and Enterprise Service Management to all range of customers.
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The official website of ServiceTonic is http://www.servicetonic.com/
ServiceTonic is a powerful and easy-to-manage solution for any company that needs to automate services without programming skills. ServiceTonic is a Spanish based company, founded in 2009 and rapidly enlarged its operations globally in more than 14 countries with strategic partners through all markets: Service Providers, finance, government, industry, consulting,etc. ServiceTonic brings IT Service Management, Customer Service and Enterprise Service Management to all range of customers.
ServiceTonic belongs to the CMDB, Call Center, Complaint Management, Configuration Management Tools, Customer Communications Management, Customer Engagement, Customer Experience, Customer Satisfaction, Customer Support, Help Desk, IT Asset Management, IT Management, IT Service, IT Ticketing Systems, ITSM, Insurance CRM, Issue Tracking, Knowledge Base, Knowledge Management, Live Chat, Service Desk category.
ServiceTonic offers features such as Change Management, Configuration Management, IT Asset Management, Prioritization, Service Level Agreement (SLA) Management, Reporting/Analytics, Alerts/Escalation, Email Management, Knowledge Base Management, Live Chat, Support Ticket Management, Incident Management, Chat/Messaging, Interaction Tracking, Multi-Channel Communication, Customizable Fields, Customizable Forms, Real-Time Notifications, Surveys & Feedback, Chatbot, Automated Routing, Self Service Portal, Asset Tracking, Dashboard, Remote Access/Control, Ticket Management, Problem Management, Support Ticket Tracking, Service Catalog, Lead Management, Sales Pipeline Management, Customizable Branding, Knowledge Management.
No, ServiceTonic does not offer a free trial.
Pricing
Starting at:
Euro 20/per month
Free Trial Available
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