ServoDesk
Improve issue resolution times and colleague performance by adopting the latest AI technology and best practice in service delivery.
What is ServoDesk?
Improve service performance with ServoDesk. By adopting the latest web technologies including AI ServoDesk is designed to enable service departments to prioritise and resolve issues speedily in line with Resolution targets (sla's) . Ease of Use and Automations are at the heart of ServoDesk, from code less workflows to Ai powered knowledge management and self help. One of the best things about ServoDesk is how it delivers true Enterprise Service Management by enabling different departments to adopt best practice in service delivery. Whether it's IT, Facilities, HR, or any other department, they can all use the same platform and configured the system to meet the individual departments needs.
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FAQ
The official website of ServoDesk is http://www.servodesk.com/
Improve service performance with ServoDesk. By adopting the latest web technologies including AI ServoDesk is designed to enable service departments to prioritise and resolve issues speedily in line with Resolution targets (sla's) . Ease of Use and Automations are at the heart of ServoDesk, from code less workflows to Ai powered knowledge management and self help. One of the best things about ServoDesk is how it delivers true Enterprise Service Management by enabling different departments to adopt best practice in service delivery. Whether it's IT, Facilities, HR, or any other department, they can all use the same platform and configured the system to meet the individual departments needs.
ServoDesk belongs to the CMDB, Complaint Management, Customer Service, Help Desk, IT Service, ITSM, Issue Tracking, Knowledge Base, Managed Service Providers (MSP), Service Desk category.
ServoDesk offers features such as Change Management, Configuration Management, IT Asset Management, Prioritization, Service Level Agreement (SLA) Management, Workflow Management, Alerts/Escalation, Email Management, Issue Tracking, Knowledge Base Management, Live Chat, Reporting/Analytics, Support Ticket Management, Call Center Management, Inbox Management, Queue Management, Reporting & Statistics, Surveys & Feedback, Access Controls/Permissions, Automated Routing, Multi-Channel Communication, Real-Time Notifications, Self Service Portal, Alerts/Notifications, Inventory Management, Problem Management, Real-Time Monitoring, Task Management, Third-Party Integrations, Ticket Management, Asset Tracking, Service Catalog, Assignment Management, Collaboration Tools, Customizable Branding, Customizable Templates, Knowledge Management, Issue Management, Remote Access/Control, Incident Management.
No, ServoDesk does not offer a free trial.
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