SolarWinds Service Desk

SolarWinds Service Desk belongs to the CMDB, IT Service, Incident Management, Customer Service, Help Desk, IT Asset Management, IT Management, IT Ticketing Systems, ITSM, Issue Tracking, Knowledge Base, Knowledge Management, License Management, Procurement, Risk Management, Service Desk category.

SolarWinds Service Desk offers features such as Configuration Management, Device Auto Discovery, IT Asset Management, Prioritization, Service Level Agreement (SLA) Management, Workflow Management, Alerts/Notifications, Inventory Management, Problem Management, Support Ticket Management, Task Management, Ticket Management, Incident Reporting, Change Management, Alerts/Escalation, Call Center Management, CRM, Dashboard, Knowledge Base Management, Surveys & Feedback, Access Controls/Permissions, Automated Routing, Multi-Channel Communication, Real-Time Notifications, Reporting/Analytics, Self Service Portal, Asset Tracking, Audit Management, Compliance Tracking, Compliance Management, Remote Access/Control, Help Desk Management, Incident Management, Service Catalog, Assignment Management, Issue Auditing, Recurring Issues, Collaboration Tools, Customizable Branding, Customizable Templates, Full Text Search, Knowledge Management, License Inventory, Supplier Management.

No, SolarWinds Service Desk does not offer a free trial.