SysAid
Krowdbase ShortlistThe most advanced AI-Powered IT Service Management platform out there with generative AI baked into every element of service management
What is SysAid?
SysAid is a robust IT Service Management (ITSM) platform powered by Agentic AI, automating the repetitive, time-consuming work that keeps teams stuck in reactive mode. Adding a powerful new operational layer to IT, AI Agents take the first action, freeing IT teams to focus on optimization, innovation, and bigger challenges. Go live in weeks with fast onboarding, no heavy migrations, or steep learning curves. SysAid s AI is purpose-built for IT, with security and governance built in. With our award-winning support, you re set up for success. ITSM run by AI, and you.
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The official website of SysAid is https://www.sysaid.com/
SysAid is a robust IT Service Management (ITSM) platform powered by Agentic AI, automating the repetitive, time-consuming work that keeps teams stuck in reactive mode. Adding a powerful new operational layer to IT, AI Agents take the first action, freeing IT teams to focus on optimization, innovation, and bigger challenges. Go live in weeks with fast onboarding, no heavy migrations, or steep learning curves. SysAid s AI is purpose-built for IT, with security and governance built in. With our award-winning support, you re set up for success. ITSM run by AI, and you.
SysAid belongs to the IT Service, Server Monitoring, Help Desk, IT Asset Management, IT Management, IT Ticketing Systems, ITSM, Issue Tracking, Knowledge Base, Knowledge Management, Remote Support, Service Desk, Workflow Management category.
SysAid offers features such as Alerts/Notifications, Inventory Management, Problem Management, Real-Time Monitoring, Support Ticket Management, Task Management, Third-Party Integrations, Ticket Management, Workflow Management, Activity Dashboard, Alerts/Escalation, Capacity Management, Data Visualization, Event Logs, Performance Monitoring, Reporting/Analytics, Server Monitoring, Uptime Reporting, Access Controls/Permissions, Automated Routing, Multi-Channel Communication, Prioritization, Real-Time Notifications, Self Service Portal, Service Level Agreement (SLA) Management, Asset Tracking, Audit Management, Barcode/Ticket Scanning, Compliance Tracking, Configuration Management, Compliance Management, Dashboard, Patch Management, Remote Access/Control, Help Desk Management, Incident Management, Knowledge Base Management, Support Ticket Tracking, Service Catalog, Assignment Management, Issue Auditing, Recurring Issues, Reporting & Statistics, Collaboration Tools, Customizable Branding, Customizable Templates, Full Text Search, Knowledge Management, User Management, Commenting/Notes, Chat/Messaging, Real-Time Chat, Business Process Automation, Mobile Access, Workflow Configuration.
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