Talkdesk
Krowdbase ShortlistTalkdesk is intuitive, cloud-based contact center software with advanced features, comprehensive reporting and seamless integrations.
What is Talkdesk?
Talkdesk is next-generation cloud-based call center software that helps you connect with your customers. The easy-to-use interface offers robust functionality with advanced features, comprehensive reporting and seamless integrations with 25+ business tools to empower sales and service teams to have personalized, effective conversations with customers. Talkdesk empowers enterprise operations and CX leaders to deliver modern, tailored customer experiences. Our trusted, flexible cloud contact center platform leverages cutting-edge generative AI and automation to streamline workflows, optimize resources, and drive exceptional customer outcomes. With Talkdesk, teams can enhance operational efficiency, reduce costs, and improve the bottom lineall while ensuring the best possible experiences for customers. Trusted by industry leaders, Talkdesk is the innovative solution designed to meet the evolving needs of enterprise contact centers.
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FAQ
The official website of Talkdesk is https://www.talkdesk.com/
Talkdesk is next-generation cloud-based call center software that helps you connect with your customers. The easy-to-use interface offers robust functionality with advanced features, comprehensive reporting and seamless integrations with 25+ business tools to empower sales and service teams to have personalized, effective conversations with customers. Talkdesk empowers enterprise operations and CX leaders to deliver modern, tailored customer experiences. Our trusted, flexible cloud contact center platform leverages cutting-edge generative AI and automation to streamline workflows, optimize resources, and drive exceptional customer outcomes. With Talkdesk, teams can enhance operational efficiency, reduce costs, and improve the bottom lineall while ensuring the best possible experiences for customers. Trusted by industry leaders, Talkdesk is the innovative solution designed to meet the evolving needs of enterprise contact centers.
Talkdesk belongs to the Auto Dialer, Generative AI, IVR, Predictive Dialer, Telephony, Call Center, Call Center Workforce Management, Call Recording, Contact Center, Contact Center Quality Assurance, Customer Service, VoIP category.
Talkdesk offers features such as Automatic Call Distribution, Call Center Management, Call Monitoring, Call Recording, Call Routing, Caller ID, Computer Telephony Integration, Predictive Dialer, Reporting/Analytics, API, Call Logging, Voice Mail, Lead Management, VoIP, Call Transfer, Contact Management, Queue Management, Agent Interface, Employee Scheduling, For Call Centers, Labor Forecasting, Performance Metrics, Recording, Reporting & Statistics, Auto-Dialer, Automated Routing, IVR, Quality Management, Customer Experience Management, Employee Coaching Tools, Multi-Channel Communication, Sentiment Analysis, Third-Party Integrations, Alerts/Escalation, CRM, Knowledge Base Management.
No, Talkdesk does not offer a free trial.
Pricing
Starting at:
USD 85/per month
Free Trial Available
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