Touchpoint CX
TouchpointCX executes & consolidates VoC feedback & comes complete with an interactive resolution system & analytics reporting function
What is Touchpoint CX?
TouchpointCX is a cloud-based enterprise experience management platform that executes and consolidates customer feedback data in unified dashboards with an interactive resolution system and analytics reporting function. Ensure feedback is sent to the right people, to quickly and efficiently generate immediate action and improve customer satisfaction and resolution. Based in New Zealand, Touchpoint Group is PCI DSS compliant and ISO27001 certified.
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FAQ
The official website of Touchpoint CX is https://www.touchpointgroup.com/
TouchpointCX is a cloud-based enterprise experience management platform that executes and consolidates customer feedback data in unified dashboards with an interactive resolution system and analytics reporting function. Ensure feedback is sent to the right people, to quickly and efficiently generate immediate action and improve customer satisfaction and resolution. Based in New Zealand, Touchpoint Group is PCI DSS compliant and ISO27001 certified.
Touchpoint CX belongs to the Customer Advocacy, Customer Experience, Customer Satisfaction, Employee Engagement, NPS category.
Touchpoint CX offers features such as Campaign Management, Communication Management, Reporting/Analytics, Customizable Fields, Customizable Forms, Feedback Management, Negative Feedback Management, Real-Time Notifications, Survey/Poll Management, Customer Experience Management, Engagement Tracking, Multi-Language, Text Analysis.
No, Touchpoint CX does not offer a free trial.
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