Touchpoint CX – Features, Pricing & Reviews 2026 | Krowdbase
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Touchpoint CX

TouchpointCX executes & consolidates VoC feedback & comes complete with an interactive resolution system & analytics reporting function

What is Touchpoint CX?

TouchpointCX is a cloud-based enterprise experience management platform that executes and consolidates customer feedback data in unified dashboards with an interactive resolution system and analytics reporting function. Ensure feedback is sent to the right people, to quickly and efficiently generate immediate action and improve customer satisfaction and resolution. Based in New Zealand, Touchpoint Group is PCI DSS compliant and ISO27001 certified.

Features

Campaign Management
Communication Management
Reporting/Analytics
Customizable Fields
Customizable Forms
Feedback Management
Negative Feedback Management
Real-Time Notifications
Survey/Poll Management
Customer Experience Management
Engagement Tracking
Multi-Language
Text Analysis

FAQ

The official website of Touchpoint CX is https://www.touchpointgroup.com/

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