Touchpoint CX vs SurveyXact Comparison | Features, Pricing & Reviews | Krowdbase

Touchpoint CX vs SurveyXact Comparison: Everything You Need to Know Before Choosing

Explore a comprehensive comparison of Touchpoint CX and SurveyXact to understand how they differ in features, pricing, category, and overall performance. Whether you're evaluating software for a small team or a growing enterprise, this guide helps you identify the solution that best aligns with your needs.

Touchpoint CX Vs SurveyXact: Compare Features, Pricing & Overall Value

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Touchpoint CX logo
Touchpoint CX

TouchpointCX executes & consolidates VoC feedback & comes complete with an interactive resolution system & analytics reporting function

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SurveyXact logo
SurveyXact

Customer experience surveys in SurveyXact give you unique insight into what your customers value nd what they want improved.

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General Information
Overview
TouchpointCX is a cloud-based enterprise experience management platform that executes and consolidates customer feedback data in unified dashboards with an interactive resolution system and analytics reporting function. Ensure feedback is sent to the right people, to quickly and efficiently generate immediate action and improve customer satisfaction and resolution. Based in New Zealand, Touchpoint Group is PCI DSS compliant and ISO27001 certified.
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Getting answers to your questions doesn't have to be so complicated. SurveyXact is a survey platform designed with the express purpose of simplifying and improving the knowledge-gathering process of any new business ventures. Developed and run by world-leading experts in surveys, SurveyXact makes sure you ask the right questions that help you make better decisions that shape the future of your business. Quickly and efficiently run surveys such as NPS, Customer Satisfaction, Customer Experience, and whichever else you could dream of. SurveyXact supports literally all forms of surveys. It simplifies workflows and guarantees actionable insights via real-time, interactive reporting that presents survey results and identifies problem areas. This includes customizable survey options, free templates, question branching, support staffed by real people, our AI assistant, Xactly, a vast library of survey- and business insights, and our real-time, automated reporting dashboard.
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Pricing
Price
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€3350/Usage Based
Free Trial
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Vendor Details
Vendor
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Founded
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Company Size
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Locations
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Social Media
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Market & Platform Support
Industries
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Customer Segments
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Languages
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Devices
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Features
Campaign Management
Communication Management
Reporting/Analytics
Customizable Fields
Customizable Forms
Feedback Management
Negative Feedback Management
Real-Time Notifications
Survey/Poll Management
Customer Experience Management
Engagement Tracking
Multi-Language
Text Analysis
Reporting/Analytics
Engagement Tracking
Question Branching
Survey Builder
Survey Sample Management
Multi-Channel Distribution
Screenshots
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Videos
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Alternatives
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Frequently Asked Questions Touchpoint CX vs SurveyXact

Touchpoint CX and SurveyXact differ in their features, pricing, user experience, integrations, deployment options, and overall capabilities. The right choice depends on your business goals, team size, budget, and specific requirements. Compare both solutions side by side to understand which platform better fits your needs.

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