Zendesk Talk
Cloud-based call center software that enables team members to offers phone support to customers.
What is Zendesk Talk?
Zendesk Talk is an integrated voice solution that syncs with all other customer service channels. It allows you to see customer information right away and offers advanced call transcriptions, redaction and quality assurance capabilities. Customers can request a callback instead of holding in the queue + much more! Zendesk Talk is sold within the Zendesk Suite and is available in 5 different plans depending on business size.
Screenshots
Categories
Features
Call Logging
Call Monitoring
Call Recording
Call Routing
Call Transfer
Voice Mail
Caller ID
Contact Management
Queue Management
Reporting/Analytics
Automated Routing
Computer Telephony Integration
IVR
Call Center Management
Dashboard
Reporting & Statistics
Automatic Call Distribution
FAQ
The official website of Zendesk Talk is https://www.zendesk.com/
Zendesk Talk is an integrated voice solution that syncs with all other customer service channels. It allows you to see customer information right away and offers advanced call transcriptions, redaction and quality assurance capabilities. Customers can request a callback instead of holding in the queue + much more! Zendesk Talk is sold within the Zendesk Suite and is available in 5 different plans depending on business size.
Zendesk Talk belongs to the Business Phone Systems, Call Center, Contact Center, Customer Service, Remote Work, VoIP category.
Zendesk Talk offers features such as Call Logging, Call Monitoring, Call Recording, Call Routing, Call Transfer, Voice Mail, Caller ID, Contact Management, Queue Management, Reporting/Analytics, Automated Routing, Computer Telephony Integration, IVR, Call Center Management, Dashboard, Reporting & Statistics, Automatic Call Distribution.
No, Zendesk Talk does not offer a free trial.
Pricing
Starting at:
$49
Free Trial Available