Zonka Feedback
AI-powered customer feedback & Intelligence platform to uncover insights & drive action.
What is Zonka Feedback?
Zonka Feedback Survey Platform is a multichannel Survey & Feedback Software to transform the way you manage Employee & Customer Experience. Measure the right CX metrics including Net Promoter Score, Customer Effort Score & CSAT Score. Take feedback & conduct surveys across multiple channels: iPads, Android Tablets, Smartphones, Email, & SMS. Keep your team aligned, view responses, and collaborate to close the feedback loop. View insightful reports to target Customer Delight & Growth.
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The official website of Zonka Feedback is https://www.zonka.io/
Zonka Feedback Survey Platform is a multichannel Survey & Feedback Software to transform the way you manage Employee & Customer Experience. Measure the right CX metrics including Net Promoter Score, Customer Effort Score & CSAT Score. Take feedback & conduct surveys across multiple channels: iPads, Android Tablets, Smartphones, Email, & SMS. Keep your team aligned, view responses, and collaborate to close the feedback loop. View insightful reports to target Customer Delight & Growth.
Zonka Feedback belongs to the Employee Engagement, Text Mining, Customer Experience, Customer Satisfaction, Form Builder, Market Research, NPS, Polling, Review Management, SMS Survey, Survey category.
Zonka Feedback offers features such as Feedback Management, Performance Management, Reporting/Analytics, Surveys & Feedback, Data Extraction, Search/Filter, Sentiment Analysis, Tagging, Text Analysis, Customizable Fields, Customizable Forms, Customizable Templates, Negative Feedback Management, Real-Time Notifications, Survey/Poll Management, Complaint Monitoring, Customer Experience Management, Data Import/Export, Third-Party Integrations, Template Management, Question Branching, Reporting & Statistics, Survey Builder, Mobile Survey, Multi-Channel Distribution, Multi-Language, Pulse Surveys, Segmentation, Text Fields, Customizable Branding, Data Analysis Tools, Live Results Sharing, Skip Logic, Support Audio/Images/Video, Dashboard, Alerts/Notifications, Contact Management, Message Personalization, Scheduled Messaging, Customizable Questions, Email Marketing, Question Library.
No, Zonka Feedback does not offer a free trial.
Pricing
Starting at:
USD 199/per month
Free Trial Available
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