800.com vs NUACOM Comparison | Features, Pricing & Reviews | Krowdbase

800.com vs NUACOM Comparison: Everything You Need to Know Before Choosing

Explore a comprehensive comparison of 800.com and NUACOM to understand how they differ in features, pricing, category, and overall performance. Whether you're evaluating software for a small team or a growing enterprise, this guide helps you identify the solution that best aligns with your needs.

800.com Vs NUACOM: Compare Features, Pricing & Overall Value

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800.com logo
800.com

Empowering human connection through telecommunication

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NUACOM logo
NUACOM

Versatile business phone system for Sales and Customer Service teams, built-in with 50+ business-class features to grow your business.

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General Information
Overview
800.com is a telecommunications provider focused on toll-free and vanity phone numbers and the cloud calling services that surround them. Its stated mission is to empower human connection through telecommunication, and it has built its business around helping companies obtain memorable numbers that customers can recall easily. For many businesses, a toll-free or vanity number is an important part of brand identity and marketing, yet traditional carriers can make acquiring and managing such numbers cumbersome, and basic toll-free service offers little insight into call performance. 800.com addresses this by combining a large inventory of toll-free and vanity numbers with a cloud-based call management platform, allowing businesses to route calls flexibly, track marketing results and present a professional nationwide presence without investing in dedicated telephone infrastructure or long-term carrier contracts. For businesses that depend on inbound enquiries, a memorable number can be a lasting marketing asset in its own right. Services include searching for and securing toll-free and vanity numbers, number porting, call forwarding to any landline or mobile phone, and routing based on time of day, location or caller selection through auto-attendants and interactive voice response menus. Call tracking and analytics help marketers understand which campaigns and channels generate calls, while call recording, voicemail to email and business text messaging support customer communication and quality control. Cloud phone system features such as extensions, ring groups and mobile apps allow distributed teams to handle calls as a single organisation. Administration is handled through a web dashboard, making changes straightforward without technical support. The company also offers number leasing and brokerage for premium vanity numbers, which can carry significant marketing value. Target customers include small and mid-sized businesses, national brands, franchises, marketing agencies and service providers that rely on inbound calls. Pricing starts from around USD 149 with a free trial available; there is no permanently free version.
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NUACOM is a cloud business phone system developed in Ireland, aimed at sales and customer service teams that rely heavily on telephone communication. It addresses the drawbacks of traditional office telephony, which is costly to install and maintain, ties staff to physical desks and provides little insight into call activity or performance. NUACOM’s approach is to deliver a virtual phone system over the internet with a large set of business-class features, allowing teams to make and receive calls from computers, mobile phones and desk phones while managers gain visibility through reporting and CRM integration. By bundling telephony, call centre features and analytics, the platform aims to support growing businesses without requiring specialist telecoms expertise. Key features include virtual phone numbers in many countries, call routing, interactive voice response menus, ring groups, call queues, call forwarding, voicemail to email, and business hours rules. Call centre capabilities cover call recording, live monitoring, whispering and barging, as well as click-to-call and power dialling for outbound sales. Real-time dashboards and historical reports show call volumes, missed calls, agent performance and customer wait times, while SMS and conference calling extend communication options. NUACOM provides softphone applications for desktop and mobile devices and supports standard SIP handsets. Integrations with CRM and helpdesk platforms such as HubSpot, Salesforce, Pipedrive, Zoho, Zendesk and Microsoft Teams allow calls to be logged automatically and contact information to be displayed on incoming calls. The service is delivered from the cloud, with numbers and features configured through a web portal. It is aimed at small and mid-sized businesses, sales teams, customer support departments, professional services firms and multi-location organisations, particularly in Ireland, the United Kingdom and the wider European market. Pricing starts from around EUR 9.99, likely per user per month; there is no free trial and no free version in this listing.
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Pricing
Price
$149/Per Month
€9.99/Per Month
Free Trial
Available
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Vendor Details
Vendor
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Founded
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Company Size
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Locations
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Social Media
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Market & Platform Support
Industries
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Customer Segments
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Languages
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Devices
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Features
Call Monitoring
Multi-Location
Call Routing
Call Transfer
Mobile Access
Virtual Call Center
Voice Mail
Call Monitoring
Call Recording
Call Routing
Call Transfer
Mobile Access
Virtual Call Center
Voice Mail
Call Center Management
Call Monitoring
Call Duration
Call Logging
Call Monitoring
Call Recording
Caller ID
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log
Automatic Call Distribution
Call Center Management
Call Routing
Computer Telephony Integration
Predictive Dialer
Reporting/Analytics
Automated Attendant
Screenshots
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Videos
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Frequently Asked Questions 800.com vs NUACOM

800.com and NUACOM differ in their features, pricing, user experience, integrations, deployment options, and overall capabilities. The right choice depends on your business goals, team size, budget, and specific requirements. Compare both solutions side by side to understand which platform better fits your needs.

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