Aircall vs UNIVOICE Comparison | Features, Pricing & Reviews | Krowdbase

Aircall vs UNIVOICE Comparison: Everything You Need to Know Before Choosing

Explore a comprehensive comparison of Aircall and UNIVOICE to understand how they differ in features, pricing, category, and overall performance. Whether you're evaluating software for a small team or a growing enterprise, this guide helps you identify the solution that best aligns with your needs.

Aircall Vs UNIVOICE: Compare Features, Pricing & Overall Value

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Aircall logo
Aircall

Dial more prospects and close deals faster with better quality calls that give your sales reps the upper hand.

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UNIVOICE logo
UNIVOICE

Communication management software in the Japanese language connecting offices in different locations via live calls.

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General Information
Overview
Aircall is a cloud-based call center solution used mainly by small businesses in software services, retail, and IT. It stands out for its ease of use, CRM integrations, and reliable call recording. However, some reviewers note sound quality and billing issues as drawbacks. Recent AI features, such as live transcription and contact insights, allow teams to personalize outreach and reduce post-call work.
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UNIVOICE supports remote working and provides Japanese firms with TSL-encrypted communication channels using server certificates. It accommodates Scalable Link Interfaces (SLI), such as fax and single telephone, and enterprises can use existing numbers or register new ones to support overseas lines. It has a smartphone app that enables individuals to make and receive calls on Wi-Fi/4G. The software can also record all calls automatically, letting users check the recordings anytime and from any location. The IVR function allows operators to specify automatic voice settings for incoming calls. They can also utilize the conventional PBX tools, like park hold, transfer, and proxy response in their default state.
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Pricing
Price
$40/Per Month
YEN 1200/Per Month
Free Trial
Available
Not available
Vendor Details
Vendor
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Founded
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Company Size
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Locations
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Social Media
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Market & Platform Support
Industries
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Customer Segments
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Languages
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Devices
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Features
Automatic Call Distribution
Call Center Management
Call Monitoring
Call Recording
Call Routing
Caller ID
Computer Telephony Integration
Predictive Dialer
Reporting/Analytics
Automatic Call Distribution
Call Center Management
Call Monitoring
Call Recording
Call Routing
Computer Telephony Integration
Predictive Dialer
Automatic Call Distribution
IVR
Screenshots
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Alternatives
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Frequently Asked Questions Aircall vs UNIVOICE

Aircall and UNIVOICE differ in their features, pricing, user experience, integrations, deployment options, and overall capabilities. The right choice depends on your business goals, team size, budget, and specific requirements. Compare both solutions side by side to understand which platform better fits your needs.

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