Freshservice vs Timly Comparison: Everything You Need to Know Before Choosing

Timly is an inventory and asset management software developed in Switzerland and widely used in German-speaking Europe. It addresses a common operational weakness: companies often do not know exactly which devices, tools, machines, vehicles or furniture they own, where those items are, who is using them, and when they are due for maintenance or inspection. The result is lost equipment, unnecessary purchases and compliance gaps. Timly’s approach is to give organisations a 360-degree digital inventory in which every asset is labelled with a QR code or barcode and recorded in a central cloud database, so that staff can check items in and out, update locations and log condition simply by scanning with a smartphone. This replaces spreadsheets and paper lists with a live, searchable record that is shared across departments and sites. Key features include customisable asset categories and data fields, assignment of items to employees, projects or locations, booking and reservation of shared equipment, maintenance and inspection scheduling with reminders, and document storage for manuals, invoices and certificates. Audit and stocktaking functions support periodic physical verification, while reports and dashboards give insight into utilisation, costs and depreciation-related data. The platform provides mobile apps for iOS and Android, label printing, role-based permissions and an API, and it can connect with ERP, HR and IT systems as well as Microsoft Entra ID for user management. Timly is delivered as software as a service with hosting in Europe, which is relevant to organisations with data protection requirements. Target customers include construction firms, facility managers, IT departments, public-sector bodies, schools, healthcare providers, event companies and industrial businesses that manage large numbers of movable assets. Its emphasis on ease of use means field staff can adopt it with little training. Pricing starts from around EUR 185 per month with a free trial; there is no permanently free version.