Hornbill vs Xurrent Comparison | Features, Pricing & Reviews | Krowdbase

Hornbill vs Xurrent Comparison: Everything You Need to Know Before Choosing

Explore a comprehensive comparison of Hornbill and Xurrent to understand how they differ in features, pricing, category, and overall performance. Whether you're evaluating software for a small team or a growing enterprise, this guide helps you identify the solution that best aligns with your needs.

Hornbill Vs Xurrent: Compare Features, Pricing & Overall Value

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Hornbill logo
Hornbill

Make life at work better. A faster, easier way to automate, integrate, and streamline your ITSM workflows without technical gurus.

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Xurrent logo
Xurrent

Modern ITSM with AI. Xurrent's easy-to-deploy, low-TCO platform connects teams, automates workflows, & drives business improvement.

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General Information
Overview
Hornbill Service Manager's 100% codeless environment, out-of-the-box workflows, and powerful process automation delivers an ITSM solution that is up-and-running in weeks, at a fraction of the cost. Configuring Hornbill is simple. Self-sufficient teams can take ownership, and rapidly adapt the solution to their service delivery needs, without developers or dedicated resources. Automatic software updates deliver new functionality, keeping your Service Desk on the latest version.
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Xurrent was built from the ground up to support SIAM and the collaboration of an unlimited number of service providers. Not just by re-creating records in different service management tools but by allowing service providers and organizations to seamlessly work together (even when using a different tool) on any request a customer may have. Project Management functionality - Graphical Project and resource planning - Tasks to specialists and end users - Smartphone support - Portfolio Management
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Pricing
Price
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$5/Usage Based
Free Trial
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Vendor Details
Vendor
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Founded
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Company Size
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Locations
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Social Media
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Market & Platform Support
Industries
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Customer Segments
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Devices
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Features
Alerts/Notifications
Inventory Management
Problem Management
Support Ticket Management
Task Management
Third-Party Integrations
Ticket Management
Workflow Management
Access Controls/Permissions
Alerts/Notifications
Asset Tracking
Configuration Management
Inventory Management
Self Service Portal
Service Catalog
Service Level Agreement (SLA) Management
Access Controls/Permissions
Alerts/Escalation
Automated Routing
Multi-Channel Communication
Prioritization
Real-Time Notifications
Reporting/Analytics
Self Service Portal
Service Level Agreement (SLA) Management
Approval Workflow
Audit Trail
Change Planning
Change Tracking
Compliance Management
Release Management
Task Management
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Frequently Asked Questions Hornbill vs Xurrent

Hornbill and Xurrent differ in their features, pricing, user experience, integrations, deployment options, and overall capabilities. The right choice depends on your business goals, team size, budget, and specific requirements. Compare both solutions side by side to understand which platform better fits your needs.

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