Zoom Phone vs Ultatel Cloud Business Phone System Comparison | Features, Pricing & Reviews | Krowdbase

Zoom Phone vs Ultatel Cloud Business Phone System Comparison: Everything You Need to Know Before Choosing

Explore a comprehensive comparison of Zoom Phone and Ultatel Cloud Business Phone System to understand how they differ in features, pricing, category, and overall performance. Whether you're evaluating software for a small team or a growing enterprise, this guide helps you identify the solution that best aligns with your needs.

Zoom Phone Vs Ultatel Cloud Business Phone System: Compare Features, Pricing & Overall Value

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Zoom Phone logo
Zoom Phone

Built on Zoom's platform, Zoom's full-featured cloud phone consolidates business communication and collaboration into a single system.

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Ultatel Cloud Business Phone System logo
Ultatel Cloud Business Phone System

Unlimited Call, SMS, Fax, Chat, Video. Fully Customizable and Scalable Plans. Rated #1 by Capterra for Overall Value & Customer Support

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General Information
Overview
Built on Zoom's easy, reliable, and secure platform, Zooms full-featured cloud phone consolidates all business communication and collaboration into a single system. Available in 40+ countries, with expandable coverage through a bring-your-own-carrier offering, Zoom Phone supports inbound and outbound calling through the public switched telephone network (PSTN).
Ultatel delivers a powerful yet easy-to-use cloud communications suite that scales with your businesscombining voice, SMS, chat, video, online fax, and contactcenter capabilities in one platform. Our transparent, per-user subscription includes unlimited calling in the US/Canada, advanced IVRs, auto attendants, and robust integrations with top CRMs and help desks. Every plan is powered by AI capabilities that transform how teams work: voicemail transcription, call sentiment and topic analysis, AI-generated post-call summaries, and live coaching in our top-tier plan. The Ultimate plan unlocks real-time sentiment alerts, advanced topic trends, full call transcription, and smart action-item suggestionshelping you reduce support costs and elevate customer experience without extra integrations. Explore Ultatel to see how our intelligent, integrated cloud communicationswhich thoughtfully balance pricing, AI, and supportcan deliver immediate value and long-term growth.
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Pricing
Price
$10/Per Month
$18/Per Month
Free Trial
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Vendor Details
Vendor
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Company Size
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Social Media
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Market & Platform Support
Industries
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Languages
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Features
Automated Attendant
Call Logging
Call Monitoring
Call Recording
Call Routing
Call Transfer
Mobile Access
Virtual Call Center
Voice Mail
IVR
Alerts/Notifications
Video Conferencing
File Sharing
International Calling
Mobile Access
Real-Time Chat
Reporting/Analytics
Screen Sharing
Two Way Audio & Video
Automated Attendant
Call Logging
Call Monitoring
Call Recording
Call Routing
Call Transfer
Virtual Call Center
Voice Mail
Caller ID
Screenshots
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Videos
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Frequently Asked Questions Zoom Phone vs Ultatel Cloud Business Phone System

Zoom Phone and Ultatel Cloud Business Phone System differ in their features, pricing, user experience, integrations, deployment options, and overall capabilities. The right choice depends on your business goals, team size, budget, and specific requirements. Compare both solutions side by side to understand which platform better fits your needs.

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