Alterna CX
Alterna CX is a leading AI-based experience management software company, among the top 3% of vendors globally recognized by Gartner.
What is Alterna CX?
Alterna CX s AI-driven experience management solution collects, streamlines, simplifies, and organizes all the complex CX signals generated via review websites, social media, surveys, help desk, or other customer interactions. This CX automation system fueled by machine learning calls attention to problems, opportunities, and issues to be monitored in real-time and flags those factors contributing the most to CX quality and customer loyalty.
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FAQ
The official website of Alterna CX is http://www.alternacx.com/
Alterna CX s AI-driven experience management solution collects, streamlines, simplifies, and organizes all the complex CX signals generated via review websites, social media, surveys, help desk, or other customer interactions. This CX automation system fueled by machine learning calls attention to problems, opportunities, and issues to be monitored in real-time and flags those factors contributing the most to CX quality and customer loyalty.
Alterna CX belongs to the Customer Experience, Customer Loyalty, Customer Satisfaction, NPS, Predictive Analytics, Review Management category.
Alterna CX offers features such as Feedback Management, Negative Feedback Management, Real-Time Notifications, Reporting/Analytics, Surveys & Feedback, Customer Experience Management, Engagement Tracking, Text Analysis, Data Discovery, Data Extraction, Forecasting, Trend Analysis, Dashboard, Sentiment Analysis.
No, Alterna CX does not offer a free trial.
Pricing
Starting at:
USD 2000/usage based
Free Trial Available
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