BeInContact
BeInContact: a 100% Cloud Omnichannel Contact Center software enterprise platform.
What is BeInContact?
Improve your Customer Experience with BeInContact, our 100% Cloud Omnichannel Call Center software. BeInContact s design is intuitive and easy to use, offering various features such as AI, IVR, ACD, a predictive dialer system and much more. BeInContact is natively integrated with the main market-leading CRM (SalesForce, Oracle, Service Cloud, Microsoft Dynamics, Zendesk, ServiceNow, SAP and Vtiger) allowing Sales and Service teams direct and customisable conversations with your customers.
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FAQ
The official website of BeInContact is http://www.becloudsolutions.com/
Improve your Customer Experience with BeInContact, our 100% Cloud Omnichannel Call Center software. BeInContact s design is intuitive and easy to use, offering various features such as AI, IVR, ACD, a predictive dialer system and much more. BeInContact is natively integrated with the main market-leading CRM (SalesForce, Oracle, Service Cloud, Microsoft Dynamics, Zendesk, ServiceNow, SAP and Vtiger) allowing Sales and Service teams direct and customisable conversations with your customers.
BeInContact belongs to the Auto Dialer, Call Center, Call Recording, Contact Center, Customer Engagement, Customer Experience, Customer Satisfaction, Customer Service, Help Desk, IVR, Live Chat, Predictive Dialer, Server Management, Softphone category.
BeInContact offers features such as Automatic Call Distribution, Call Center Management, Call Monitoring, Call Recording, Call Routing, Caller ID, Computer Telephony Integration, Predictive Dialer, Reporting/Analytics, Call Logging, Call Transfer, Contact Management, Queue Management, Call Transcription, Recording, Reporting & Statistics, Voice Mail, Agent Interface, Auto-Dialer, Automated Routing, Chatbot, IVR, Quality Management, Activity Dashboard, Alerts/Notifications, Communication Management, Customer History, Live Chat, Multi-Channel Communication, Third-Party Integrations, Customizable Forms, Customizable Templates, Real-Time Notifications, Survey/Poll Management, Surveys & Feedback, Data Import/Export, Alerts/Escalation, CRM, Inbox Management, Knowledge Base Management, Prioritization, Service Level Agreement (SLA) Management, Chat/Messaging, File Sharing, Mobile Access, Real-time Consumer-facing Chat, Support Ticket Management, Transcripts/Chat History, Real-Time Monitoring, Caller Profiles, Video Conferencing.
No, BeInContact does not offer a free trial.
Pricing
Starting at:
Euro 38/per month
Free Trial Available
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