Customer Communities – Features, Pricing & Reviews 2026 | Krowdbase
Customer Communities logo

Customer Communities

Gainsight Digital Hub is an all in one hub to engage, retain and delight your customers.

What is Customer Communities?

Gainsight Digital Hub is a powerful centralized destination that brings your customers, resources, and products together. The all-in-one hub empowers you to scale how you engage, retain, and delight your customers by unifying your customer resources, leveraging dynamic search and AI capabilities, building an influential user community, and providing a single success destination for your users.

Video

Features

Access Controls/Permissions
Alerts/Notifications
Communication Management
Content Management
Real-Time Notifications
Reporting & Statistics
Alerts/Escalation
Knowledge Base Management
Queue Management
Surveys & Feedback
Activity Dashboard
Activity Tracking
Collaboration Tools
Customer Engagement
Health Score
Onboarding
Reporting/Analytics
Usage Tracking/Analytics
Commenting/Notes
Document Management
Full Text Search
Text Editing
Social Media Integration

FAQ

The official website of Customer Communities is https://www.gainsight.com/customer-communities/

Pricing

Starting at:

USD 1000/per year

Free Trial Available

Reviews(0)

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