CustomerSure – Features, Pricing & Reviews 2026 | Krowdbase
CustomerSure logo

CustomerSure

CustomerSure helps CX teams build top VoC programs to boost satisfaction, enhance reputation, and secure high retention rates.

What is CustomerSure?

CustomerSure, a UK-based leader in customer feedback, has empowered businesses for over 14 years with our award-winning platform. We simplify collecting Voice of the Customer (VoC) data via web, SMS, email, and IVR. Our partnership approach sets us apart. We work closely with you to understand your unique needs and deliver expert support. This collaboration, combined with our software, helps you quickly identify satisfaction drivers, address issues in real-time, and boost retention and satisfaction. Our platform features feedback segmentation and customer trait targeting, supporting both new and existing VoC programmes with clear return on investment and minimal complexity. CustomerSure offers transparent pricing, no lock-in periods, and a risk-free pilot, making it easy to see the impact of improved customer satisfaction on business results. Join the many Customer Experience teams who ve upgraded from basic tools and experience effortless customer happiness.

Features

Alerts/Escalation
Reporting & Statistics
Surveys & Feedback
Sentiment Analysis
Customizable Questions
Customizable Templates
Data Analysis Tools
Data Import/Export
Email Marketing
Feedback Management
Question Branching
Question Library
Skip Logic

FAQ

The official website of CustomerSure is https://www.customersure.com/

Pricing

Starting at:

Pound 999/per month

Free Trial Available

Reviews(0)

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