eleveo Workforce Optimization
Eleveo provides effective, simplified solutions for complex contact center problems, using modern frameworks and cloud native tech.
What is eleveo Workforce Optimization?
Forecasting accuracy and scheduling finds the sweet spot between burnout and boredom, while agents have real-time visibility into their schedules. Eleveo has adapted the essential features of enterprise-level contact center software to the commercial contact center environment, providing supervisors with advanced WFO capabilities typically reserved for their counterparts in Fortune-500 companies.
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The official website of eleveo Workforce Optimization is https://www.eleveo.com/
Forecasting accuracy and scheduling finds the sweet spot between burnout and boredom, while agents have real-time visibility into their schedules. Eleveo has adapted the essential features of enterprise-level contact center software to the commercial contact center environment, providing supervisors with advanced WFO capabilities typically reserved for their counterparts in Fortune-500 companies.
eleveo Workforce Optimization belongs to the Call Center, Call Recording, Compliance, Customer Experience category.
eleveo Workforce Optimization offers features such as Call Monitoring, Call Recording, Reporting/Analytics, Call Center Management, Call Transcription, Recording, Reporting & Statistics, Audit Management, Corrective and Preventive Actions (CAPA), Monitoring, Risk Management, Customizable Fields, Customizable Forms, Feedback Management, Negative Feedback Management, Survey/Poll Management, Surveys & Feedback.
No, eleveo Workforce Optimization does not offer a free trial.
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