Empolis Service Express
An AI-based portal, helping customer support to measurably improve service quality thanks to intelligent knowledge management.
What is Empolis Service Express?
Empolis Service Express is pooling valuable service expertise in a single online portal, helping your support agents and service technicians solve customer cases more quickly and efficiently. With digitalized expert knowledge at hand, employees are simply guided to solutions for complex problems. Your benefits: - Higher first time fix rates thanks to digitalized expertise - Lower service costs due to shorter processing times and fewer escalations to 2nd level support
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FAQ
The official website of Empolis Service Express is http://www.empolis.com/
Empolis Service Express is pooling valuable service expertise in a single online portal, helping your support agents and service technicians solve customer cases more quickly and efficiently. With digitalized expert knowledge at hand, employees are simply guided to solutions for complex problems. Your benefits: - Higher first time fix rates thanks to digitalized expertise - Lower service costs due to shorter processing times and fewer escalations to 2nd level support
Empolis Service Express belongs to the Customer Service, Knowledge Base, Janitorial category.
Empolis Service Express offers features such as Dashboard, Knowledge Base Management, Reporting & Statistics, Catalog Management, Collaboration Tools, Customizable Branding, Customizable Templates, Full Text Search, Knowledge Management, Reporting/Analytics, Self Service Portal, User Management, Alerts/Notifications, Commenting/Notes, Content Management, Text Editing.
No, Empolis Service Express does not offer a free trial.
Pricing
Starting at:
Euro 12.9/per month
Free Trial Available
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