EvaluAgent
Monitor and Improve Agent Performance with an AI-Powered Quality Assurance and Improvement platform.
What is EvaluAgent?
EvaluAgent's Quality Assurance software includes all the features you need to deliver performance improvement and demonstrate compliance. Backed by an experienced customer success team, EvaluAgent ... Read more
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FAQ
The official website of EvaluAgent is http://www.evaluagent.net/
EvaluAgent's Quality Assurance software includes all the features you need to deliver performance improvement and demonstrate compliance. Backed by an experienced customer success team, EvaluAgent ... Read more
EvaluAgent belongs to the Call Center, Contact Center, Contact Center Quality Assurance, Customer Experience, Customer Satisfaction, Quality Management, Sales Coaching, Speech Analytics, Workforce Management category.
EvaluAgent offers features such as Call Logging, Call Monitoring, Call Recording, Reporting/Analytics, Computer Telephony Integration, Quality Management, Customer Experience Management, Employee Coaching Tools, Feedback Management, Sentiment Analysis, Third-Party Integrations, Customizable Forms, Customizable Templates, Negative Feedback Management, Survey/Poll Management, Surveys & Feedback, Complaint Monitoring, Data Import/Export, Access Controls/Permissions, Audit Management, Compliance Management, Corrective and Preventive Actions (CAPA), Document Management, Training Management, AI/Machine Learning, Assessment Management, Goal Setting/Tracking, Learning Management, Onboarding, Performance Metrics, Automatic Transcription, Call Center Management, Natural Language Processing, Predictive Analytics, Self-Service Search, Self Service Portal.
Yes, EvaluAgent offers a free trial.
Pricing
Starting at:
USD 15/per month
Free Trial Available
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