GuestXM
Customer experience management and restaurant intelligence platform
What is GuestXM?
GuestXM is a customer experience management and intelligence platform: AI-powered social listening, sentiment analysis, and online engagement tools to keep your brand reputation at your strategic advantage. Brand Reputation Management - monitor, respond to and promote your guest interactions. Feedback & Sentiment Analysis - all guest experience feedback across all social, review, and survey channels. Market Intelligence - benchmark performance to local, regional, and national.
Categories
Features
FAQ
The official website of GuestXM is https://guestxm.com/
GuestXM is a customer experience management and intelligence platform: AI-powered social listening, sentiment analysis, and online engagement tools to keep your brand reputation at your strategic advantage. Brand Reputation Management - monitor, respond to and promote your guest interactions. Feedback & Sentiment Analysis - all guest experience feedback across all social, review, and survey channels. Market Intelligence - benchmark performance to local, regional, and national.
GuestXM belongs to the Brand Management, Customer Engagement, Customer Experience, Customer Satisfaction, Customer Success, Reputation Management, Restaurant Management, Review Management, Social Media Analytics Tools, Social Media Management, Social Media Monitoring category.
GuestXM offers features such as Access Controls/Permissions, Collaboration Tools, Content Management, Customizable Templates, Search/Filter, Activity Dashboard, Alerts/Notifications, Communication Management, Engagement Tracking, Multi-Channel Communication, Reporting/Analytics, Third-Party Integrations, Customizable Forms, Feedback Management, Negative Feedback Management, Real-Time Notifications, Survey/Poll Management, Surveys & Feedback, Complaint Monitoring, Customer Experience Management, Data Import/Export, Customer Engagement, Health Score, Task Management, Response Management, Review Request, Sentiment Analysis, Social Media Integration, Campaign Management, Dashboard, Review Monitoring, Review Notification, Customizable Reports, Influencer Tracking, Multi-Channel Data Collection, Post Scheduling, Calendar Management, Performance Metrics, Reporting & Statistics.
No, GuestXM does not offer a free trial.
Pricing
Starting at:
€49/per year
Free Trial Available
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