HelpCrunch – Features, Pricing & Reviews 2026 | Krowdbase
HelpCrunch logo

HelpCrunch

HelpCrunch is a top-rated Customer Support software that includes Live chat, Help desk, Knowledge base features, and more.

What is HelpCrunch?

HelpCrunch's Live Chat is the most customizable chat solution on the market that helps you communicate with your customers in real time, increase conversions and sales, improve support, and grow ... Read more

Video

Features

Alerts/Escalation
Call Center Management
Dashboard
Knowledge Base Management
Queue Management
Reporting & Statistics
Surveys & Feedback
Chatbot
Customer Database
Email Management
Live Chat
Multi-Channel Communication
Reporting/Analytics
Access Controls/Permissions
Automated Routing
Prioritization
Self Service Portal
Service Level Agreement (SLA) Management
Help Desk Management
Support Ticket Management
Support Ticket Tracking
Catalog Management
Collaboration Tools
Customizable Branding

FAQ

The official website of HelpCrunch is https://helpcrunch.com/

Pricing

Starting at:

USD 15/per month

Free Trial Available

Reviews(0)

Write a review

HelpCrunch alternatives

Slack
Slack logo

Slack

Slack is where work happens for millions of people everyday. Slack transforms how work happens by bringing AI and automation to where people are already collaborating. Go from chatting with your teams to chatting with apps and data. Break down...load more

Free Trial Not AvailableStarting at: USD 0/free plan
Salesforce Sales Cloud
Salesforce Sales Cloud logo

Salesforce Sales Cloud

Build a customer 360 with a CRM that is deeply integrated across sales, service, marketing, commerce, and more with trusted AI, data, analytics, and collaboration in one integrated solution. Discover how Einstein 1 helps you become an AI Enterprise...load more

Free Trial Not AvailableStarting at: USD 25/per month
WhatsApp
WhatsApp logo

WhatsApp

Krowdbase Shortlist

Messaging app that enables real time customer communications for small businesses.

Free Trial Not Available
TeamViewer
TeamViewer logo

TeamViewer

TeamViewer is widely used by small businesses for remote support and desktop access, especially in IT and software services. It stands out for its secure access controls and screen sharing, though pricing and support policies are common concerns....load more

Free Trial AvailableStarting at: USD 24.9/per month
Webex Suite
Webex Suite logo

Webex Suite

Webex Suite is an all-in-one, intelligent collaboration suite built on an industry leading and secure Webex Platform with artificial intelligence features built-in. With 8 powerful individual workloads Webex Suite brings together Meetings,...load more

Free Trial Not AvailableStarting at: USD 25/per month
Zoho CRM
Zoho CRM logo

Zoho CRM

Zoho CRM is a customer relationship management (CRM) tool primarily used by small businesses in IT services, marketing, and software. It helps teams manage leads, automate sales workflows, and centralize customer data. Reviewers highlight its...load more

Free Trial AvailableStarting at: USD 14/per month
Dynamics 365
Dynamics 365 logo

Dynamics 365

Krowdbase Shortlist

Dynamics 365 helps manage customer relationships, business operations, and reporting through centralized tools. Its most used by administrative and IT teams in software services and support roles. Its contact database and integrated business...load more

Free Trial AvailableStarting at: USD 50/per month
monday.com
monday.com logo

monday.com

Krowdbase Shortlist

monday.com helps small businesses manage projects, tasks, and workflows with customizable boards. Its popular in marketing, IT services, and software services, especially among administrative and creative teams. Users value its team collaboration...load more

Free Trial AvailableStarting at: USD 9/per month
Connecteam
Connecteam logo

Connecteam

Connecteam's time clock app streamlines time tracking for non-desk teams, allowing employees to easily clock in and out through mobile or kiosk apps, with geofence and GPS capabilities. The app is easy to use and requires minimal training, offering...load more

Free Trial Not AvailableStarting at: USD 29/per month
HubSpot CRM
HubSpot CRM logo

HubSpot CRM

Krowdbase Shortlist

HubSpot CRM is a contact and lead management platform used primarily by small businesses in marketing, IT, and software services. Reviewers highlight its ease of use, strong email tracking, and integrations with Gmail and Outlook. A 2025 update...load more

Free Trial AvailableStarting at: USD 20/per month