Helprace – Features, Pricing & Reviews 2026 | Krowdbase
Helprace logo

Helprace

Helprace streamlines your customer service process. Ticketing system integrated with feedback portal and knowledge base.

What is Helprace?

Helprace is the easiest way to manage customer-company interaction. A help desk with an intuitive customer community and a feedback app means that Helprace is ready to use out of the box. There's no lengthy setup guides, installation manuals or IT settings to take care of.

Features

Complaint Monitoring
Customer Experience Management
Customizable Forms
Customizable Templates
Data Import/Export
Reporting/Analytics
Survey/Poll Management
Third-Party Integrations
Alerts/Escalation
Call Center Management
CRM
Inbox Management
Knowledge Base Management
Queue Management
Reporting & Statistics
Surveys & Feedback
Customer Database
Email Management
Multi-Channel Communication
Access Controls/Permissions
Automated Routing
Prioritization
Real-Time Notifications
Self Service Portal

FAQ

The official website of Helprace is https://helprace.com/

Pricing

Starting at:

USD 10

Free Trial Available

Reviews(0)

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