Inbenta
Give customers and employees the most relevant answers in real-time using no-code intelligent automation and conversational AI.
What is Inbenta?
Inbenta Messenger is an omnichannel ticketing and live chat solution that converts all social media, website, and email contacts into a manageable queue. This helps agents handle tickets effortlessly from a single platform. Additionally, with its AI technology, it is able to smartly prioritize cases and suggest content in real-time to help agents answer questions in a single click. This reduces waiting and average handling times, leading to overall better customer service.
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FAQ
The official website of Inbenta is https://www.inbenta.com/en
Inbenta Messenger is an omnichannel ticketing and live chat solution that converts all social media, website, and email contacts into a manageable queue. This helps agents handle tickets effortlessly from a single platform. Additionally, with its AI technology, it is able to smartly prioritize cases and suggest content in real-time to help agents answer questions in a single click. This reduces waiting and average handling times, leading to overall better customer service.
Inbenta belongs to the Artificial Intelligence, Conversational AI Platform, Conversational Marketing Platform, Customer Service, Help Desk, Knowledge Base, Janitorial, Live Chat, eCommerce category.
Inbenta offers features such as API, Chatbot, Multi-Language, Process/Workflow Automation, Reporting/Analytics, Speech Recognition, Third-Party Integrations, Intent Recognition, Live Chat, Multi-Channel Communication, Sentiment Analysis, Alerts/Escalation, Knowledge Base Management, Queue Management, Reporting & Statistics, Surveys & Feedback, Access Controls/Permissions, Prioritization, Self Service Portal, Catalog Management, Collaboration Tools, Customizable Branding, Full Text Search, Content Management, Text Editing, Chat/Messaging, File Sharing, Real-time Consumer-facing Chat, Support Ticket Management.
No, Inbenta does not offer a free trial.
Pricing
Starting at:
USD 4000
Free Trial Available
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