Inbenta – Features, Pricing & Reviews 2026 | Krowdbase
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Inbenta

Give customers and employees the most relevant answers in real-time using no-code intelligent automation and conversational AI.

What is Inbenta?

Inbenta Messenger is an omnichannel ticketing and live chat solution that converts all social media, website, and email contacts into a manageable queue. This helps agents handle tickets effortlessly from a single platform. Additionally, with its AI technology, it is able to smartly prioritize cases and suggest content in real-time to help agents answer questions in a single click. This reduces waiting and average handling times, leading to overall better customer service.

Screenshots

screenshot of Inbenta
screenshot of Inbentascreenshot of Inbenta

Video

Features

API
Chatbot
Multi-Language
Process/Workflow Automation
Reporting/Analytics
Speech Recognition
Third-Party Integrations
Intent Recognition
Live Chat
Multi-Channel Communication
Sentiment Analysis
Alerts/Escalation
Knowledge Base Management
Queue Management
Reporting & Statistics
Surveys & Feedback
Access Controls/Permissions
Prioritization
Self Service Portal
Catalog Management
Collaboration Tools
Customizable Branding
Full Text Search
Content Management

FAQ

The official website of Inbenta is https://www.inbenta.com/en

Need help choosing this software?

Have questions about features, pricing, integrations, or implementation? Send an enquiry to the vendor and get the information you need.

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Pricing

Starting at:

$4000

Free Trial Available

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