LiveHelpNow
Omnichannel customer engagement platform: Live Chat, SMS Text integration, Support Ticket Management, Knowledge Base, Facebook and more
What is LiveHelpNow?
LiveHelpNow is an omnichannel software solutions provider for all of your customer support, contact center, lead generation, and help desk needs. Capabilities include live chat, SMS text-to-chat, ticket management, chatbots, knowledge base, social media messaging, live chat agents, enterprise level reporting, KPI dashboards and more. Finally, provide the data and resources your agents need to delight your customers. #1 Live Chat Software 8 years in a row by Business.com.
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The official website of LiveHelpNow is https://livehelpnow.net/
LiveHelpNow is an omnichannel software solutions provider for all of your customer support, contact center, lead generation, and help desk needs. Capabilities include live chat, SMS text-to-chat, ticket management, chatbots, knowledge base, social media messaging, live chat agents, enterprise level reporting, KPI dashboards and more. Finally, provide the data and resources your agents need to delight your customers. #1 Live Chat Software 8 years in a row by Business.com.
LiveHelpNow belongs to the Chatbot, Customer Service, Customer Support, Help Desk, IT Ticketing Systems, Insurance CRM, Knowledge Base, Live Chat, Publishing and Subscriptions category.
LiveHelpNow offers features such as Chatbot, Customizable Branding, Lead Capture, Alerts/Escalation, Call Center Management, CRM, Inbox Management, Knowledge Base Management, Queue Management, Reporting & Statistics, Surveys & Feedback, Customer Database, Email Management, Live Chat, Multi-Channel Communication, Reporting/Analytics, Access Controls/Permissions, Automated Routing, Real-Time Notifications, Self Service Portal, Service Level Agreement (SLA) Management, Help Desk Management, Support Ticket Management, Support Ticket Tracking, Activity Dashboard, Alerts/Notifications, Contact Management, Lead Management, Sales Pipeline Management, Third-Party Integrations, Collaboration Tools, Customizable Templates, Chat/Messaging, File Sharing, Mobile Access, Real-time Consumer-facing Chat, Transcripts/Chat History.
No, LiveHelpNow does not offer a free trial.
Pricing
Starting at:
USD 21/per month
Free Trial Available
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