ManageEngine ServiceDesk Plus MSP – Features, Pricing & Reviews 2026 | Krowdbase
ManageEngine ServiceDesk Plus MSP logo

ManageEngine ServiceDesk Plus MSP

ServiceDesk Plus MSP is an ITIL-ready service desk for managed service providers with features built on ITSM best practices.

What is ManageEngine ServiceDesk Plus MSP?

ServiceDesk Plus MSP is a web-based, ITIL-ready help desk software designed specifically for managed service providers. This all-in-one ITSM solution delivers a comprehensive service desk that includes a streamlined ticketing system; centralized account management features; built-in modules for IT asset, problem, and change management; remote control; advanced reporting and analytics; seamless integrations with native and third-party applications; and a lot more.

Screenshots

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Features

Change Management
Configuration Management
IT Asset Management
Approval Workflow
Change Planning
Release Management
Reporting/Analytics
Self Service Portal
Asset Tracking
Inventory Management
Knowledge Management
Backup and Recovery
Dashboard
Issue Management
Patch Management
Remote Access/Control
Remote Monitoring & Management
Scheduling
Billing & Invoicing
Project Management
Time & Expense Tracking
Incident Management
Knowledge Base Management

FAQ

The official website of ManageEngine ServiceDesk Plus MSP is https://www.manageengine.com/products/service-desk-msp/

Pricing

Starting at:

$1445/per year

Free Trial Available

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