Milvus – Features, Pricing & Reviews 2026 | Krowdbase
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Milvus

Intelligent helpdesk and IT management system.

What is Milvus?

Milvus is the most comprehensive and intelligent customer service and support management solution. Our omnichannel platform optimizes your team management, which means increased efficiency and productivity. We offer a variety of functionalities, including intelligent ticket management, call monitoring from start to finish, device monitoring, project management, remote control of customer machines, and service integration with artificial intelligence.

Features

Alerts/Escalation
Call Center Management
Dashboard
Knowledge Base Management
Reporting & Statistics
Access Controls/Permissions
Multi-Channel Communication
Prioritization
Real-Time Notifications
Reporting/Analytics
Self Service Portal
Service Level Agreement (SLA) Management
Alerts/Notifications
Compliance Management
Remote Access/Control
Ticket Management
Inventory Management
Real-Time Monitoring
Support Ticket Management
Task Management
Assignment Management
Issue Auditing
Recurring Issues
Incident Management

FAQ

The official website of Milvus is https://milvus.com.br/

Pricing

Starting at:

USD 25/per month

Free Trial Available

Reviews(0)

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