Opiniator
Customer experience solution for on the spot customer feedback via cell phone - that helps stop customer defection.
What is Opiniator?
Customers feedback - ratings, thoughts and ideas via their cell phone (SMS, Voice and Web - NOT an app!) at the point of experience. Includes integrated analysis and alert management so the business knows how it is performing and can fix any issue, even talk to the customer - BEFORE that customer defects or worse, defects and complains on line. All issues are tracked until completion, so closing the feedback cycle and ensuring operational improvement.
Video
Features
Customizable Templates
Feedback Management
Negative Feedback Management
Reporting/Analytics
Survey/Poll Management
Data Analysis Tools
Data Import/Export
Question Branching
Question Library
Skip Logic
FAQ
The official website of Opiniator is http://www.opiniator.com/
Opiniator belongs to the Customer Experience, Survey category.
Opiniator offers features such as Customizable Templates, Feedback Management, Negative Feedback Management, Reporting/Analytics, Survey/Poll Management, Data Analysis Tools, Data Import/Export, Question Branching, Question Library, Skip Logic.
No, Opiniator does not offer a free trial.
Need help choosing this software?
Have questions about features, pricing, integrations, or implementation? Send an enquiry to the vendor and get the information you need.
Pricing
Starting at:
$40/per month
Free Trial Available