
Opiniator
Customer experience solution for on the spot customer feedback via cell phone - that helps stop customer defection.
What is Opiniator?
Customers feedback - ratings, thoughts and ideas via their cell phone (SMS, Voice and Web - NOT an app!) at the point of experience. Includes integrated analysis and alert management so the business knows how it is performing and can fix any issue, even talk to the customer - BEFORE that customer defects or worse, defects and complains on line. All issues are tracked until completion, so closing the feedback cycle and ensuring operational improvement.
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FAQ
The official website of Opiniator is http://www.opiniator.com/
Customers feedback - ratings, thoughts and ideas via their cell phone (SMS, Voice and Web - NOT an app!) at the point of experience. Includes integrated analysis and alert management so the business knows how it is performing and can fix any issue, even talk to the customer - BEFORE that customer defects or worse, defects and complains on line. All issues are tracked until completion, so closing the feedback cycle and ensuring operational improvement.
Opiniator belongs to the Customer Experience, Survey category.
Opiniator offers features such as Customizable Templates, Feedback Management, Negative Feedback Management, Reporting/Analytics, Survey/Poll Management, Data Analysis Tools, Data Import/Export, Question Branching, Question Library, Skip Logic.
No, Opiniator does not offer a free trial.
Pricing
Starting at:
USD 40/per month
Free Trial Available
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