Playvox
Playvox's AI-driven WFM simplifies staffing, empowers employees, and supports omnichannel contact centers, boosting efficiency.
What is Playvox?
Playvox equips modern businesses and BPOs with the most comprehensive, collaborative and insightful agent optimization suite of Quality Assurance, Performance Management, Coaching, Learning, VoC, WFM, and Agent Motivation software. Our automated and centralized solutions integrate with your existing platforms and empower agents, team leaders, QA analysts, and managers with the tools and real-time intelligence needed to improve the customer experience and revenue generation within hours.
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