PrediCX
The AI platform that automatically analyses your customer data in real time.
What is PrediCX?
WHAT ARE YOUR CUSTOMERS REALLY SAYING? Automatic classification of incoming customer data, whatever the channel. Understand what your customers are really saying, in near real time. Get early warnings of issues, fast track any complaints or urgent enquiries and get your customer channel right first time. CSat improved by up to 20%, FCR Improved by 50%, AHT reduced by 35% and Customer Churn reduced by 18%
Categories
Features
FAQ
The official website of PrediCX is http://www.warwickanalytics.com/
WHAT ARE YOUR CUSTOMERS REALLY SAYING? Automatic classification of incoming customer data, whatever the channel. Understand what your customers are really saying, in near real time. Get early warnings of issues, fast track any complaints or urgent enquiries and get your customer channel right first time. CSat improved by up to 20%, FCR Improved by 50%, AHT reduced by 35% and Customer Churn reduced by 18%
PrediCX belongs to the Customer Data Platform, Customer Experience, Customer Satisfaction, Data Analysis, Machine Learning, Text Mining category.
PrediCX offers features such as Behavioral Analytics, Customer Profiles, Customer Segmentation, Data Integration, Personalization, Predictive Modeling, Negative Feedback Management, Reporting/Analytics, Complaint Monitoring, Data Import/Export, Data Discovery, Predictive Analytics, Self-service Analytics, API, ML Algorithm Library, Natural Language Processing, Sentiment Analysis, Tagging, Text Analysis.
No, PrediCX does not offer a free trial.
Pricing
Starting at:
USD 495/per month
Free Trial Available