Sagicc
Sagicc is the omnichannel CX platform that helps companies with the challenge of delivering great service to large crowds of customers.
What is Sagicc?
Sagicc is the omnichannel CX software that helps companies with the challenge of serving multitudes of customers well and in a timely manner. How do we do it? 1. Omnichannel Take control of all communication channels in a single interface (phone calls, emails, SMS, Facebook, Twitter, Instagram, Telegram, WhatsApp, chats on websites and mobile apps, forms and video calls). 2. Automations with AI Implement our chatbots and voicebots with artificial intelligence to complement your service process and generate automated experiences through multiple channels (Sagicc Bot Builder, Business Rules, Bulk messaging and Cust. Easy integration with your company s CRM, ERP, and other information systems. 3. Supervision and data analysis Supervise your team in real time and you will also have a dashboard with statistics on the work and performance of each user. Our cloud platform collects data and measurements that allow companies to constantly improve their management.
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The official website of Sagicc is https://technisupport.co/
Sagicc is the omnichannel CX software that helps companies with the challenge of serving multitudes of customers well and in a timely manner. How do we do it? 1. Omnichannel Take control of all communication channels in a single interface (phone calls, emails, SMS, Facebook, Twitter, Instagram, Telegram, WhatsApp, chats on websites and mobile apps, forms and video calls). 2. Automations with AI Implement our chatbots and voicebots with artificial intelligence to complement your service process and generate automated experiences through multiple channels (Sagicc Bot Builder, Business Rules, Bulk messaging and Cust. Easy integration with your company s CRM, ERP, and other information systems. 3. Supervision and data analysis Supervise your team in real time and you will also have a dashboard with statistics on the work and performance of each user. Our cloud platform collects data and measurements that allow companies to constantly improve their management.
Sagicc belongs to the Call Center, Chatbot, Contact Center, Customer Communications Management, Customer Experience, Customer Service, Customer Support, Help Desk category.
Sagicc offers features such as Call Logging, Call Monitoring, Call Recording, Call Routing, Call Transfer, Caller ID, Contact Management, Queue Management, Reporting/Analytics, AI/Machine Learning, Automated Responses, Chatbot, Code-free Development, Customer Support, Customizable Branding, Language Detection, Lead Capture, Natural Language Processing, Agent Interface, Auto-Dialer, Automated Routing, Computer Telephony Integration, IVR, Quality Management, Alerts/Notifications, Chat/Messaging, Customer Database, Customer History, Interaction Tracking, Multi-Channel Communication, On-Demand Communications, Personalization, Video Support, Customizable Fields, Customizable Forms, Customizable Templates, Feedback Management, Real-Time Notifications, Survey/Poll Management, Surveys & Feedback, Alerts/Escalation, Call Center Management, CRM, Dashboard, Inbox Management, Knowledge Base Management, Reporting & Statistics, Email Management, Live Chat, Access Controls/Permissions, Prioritization, Self Service Portal, Service Level Agreement (SLA) Management.
No, Sagicc does not offer a free trial.
Pricing
Starting at:
USD 45/per month
Free Trial Available