Servetel – Features, Pricing & Reviews 2026 | Krowdbase
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Servetel

Servetel (by Acefone) is an international cloud communications service provider, catering to startups, SMBs and enterprises.

What is Servetel?

Servetel (by Acefone) founded in 2017, is a company focusing on simplifying communication for businesses. We are a product company that s making interactions simple, powerful, and customer focused. Our cloud-based omnichannel Customer Experience (CX) platform, Ace-X hosts powerful products, including: -Interactions Hub: A unified communication platform to host cross-channel customer engagement on a single platform. -Contact Center Studio: A powerful dialer to enhance calling experience between business and customers while boosting agent productivity. -API Connect: A unique communication API suite to assist communication needs for mobile and web applications. -Campaigns: Mass outreach product to connect with last audience in an efficient and productive manner. These products are designed to help businesses deliver exceptional experiences at every touchpoint of the customer journey.

Screenshots

screenshot of Servetel
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Features

Call Logging
Call Monitoring
Call Recording
Call Routing
Call Transfer
Contact Management
Queue Management
Reporting/Analytics
Employee Scheduling
For Call Centers
Labor Forecasting
Performance Metrics
Chat/Messaging
IVR
Alerts/Notifications
Automatic Call Distribution
Call Center Management
Communication Management
Engagement Tracking
Mass Texting
Message Personalization
Scheduled Messaging

FAQ

The official website of Servetel is https://www.acefone.com/

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