SmartITSM
SmartITSM is an intuitive and quick-to-implement software that serves all your IT Service Management needs.
What is SmartITSM?
From easy ticketing to detailed IT asset management, SmartITSM is the ultimate all-in-one solution for IT teams. It offers a seamless service experience, comprehensive monitoring and a powerful CMDB in one single platform. With SmartITSM, you have all the tools you need to manage your IT efficiently. Thanks to comprehensive automation features, you will minimize manual tasks and design efficient processes - now also with AI support! SmartITSM with AI integration is like your personal assistant that thinks ahead and helps you achieve maximum efficiency.
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FAQ
The official website of SmartITSM is http://www.realtech.com/
From easy ticketing to detailed IT asset management, SmartITSM is the ultimate all-in-one solution for IT teams. It offers a seamless service experience, comprehensive monitoring and a powerful CMDB in one single platform. With SmartITSM, you have all the tools you need to manage your IT efficiently. Thanks to comprehensive automation features, you will minimize manual tasks and design efficient processes - now also with AI support! SmartITSM with AI integration is like your personal assistant that thinks ahead and helps you achieve maximum efficiency.
SmartITSM belongs to the CMDB, Change Management, Configuration Management Tools, Help Desk, IT Asset Management, IT Management, IT Service, ITSM, Incident Management, Knowledge Management, Service Desk category.
SmartITSM offers features such as Change Management, Configuration Management, Data Visualization, Device Auto Discovery, IT Asset Management, Prioritization, Service Level Agreement (SLA) Management, Workflow Management, Approval Workflow, Change Planning, Change Tracking, Compliance Management, Release Management, Task Management, Incident Management, Reporting/Analytics, Access Controls/Permissions, Automated Routing, Multi-Channel Communication, Real-Time Notifications, Self Service Portal, Alerts/Notifications, Audit Management, Inventory Management, Support Ticket Management, Dashboard, Ticket Management, Problem Management, Real-Time Monitoring, Third-Party Integrations, Service Catalog, Incident Reporting, Knowledge Base Management, Text Editing.
No, SmartITSM does not offer a free trial.
Pricing
Starting at:
Euro 49/per month
Free Trial Available
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