Supportbench – Features, Pricing & Reviews 2026 | Krowdbase
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Supportbench

Supportbench: Lower costs, accelerate resolutions, and empower agents with AI-driven customer support.

What is Supportbench?

Supportbench is the #1 AI-driven customer support platform designed to lower your support costs, boost agent efficiency, and accelerate issue resolutions. Embedded AI tools leverage your historical data and knowledge base to deliver instant agent assistance, predictive insights, automated responses, and case summaries, significantly reducing handling time. With predictive CSAT and CES scoring, sentiment analysis, emotional insights, dynamic SLAs, and intuitive AI dashboards, your team will proactively manage customers and consistently enhance satisfactionno extra costs or heavy IT reliance. Elbows Up!

Screenshots

screenshot of Supportbench
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Video

Features

Alerts/Escalation
Call Center Management
CRM
Dashboard
Inbox Management
Knowledge Base Management
Queue Management
Reporting & Statistics
Surveys & Feedback
Email Management
Issue Tracking
Live Chat
Prioritization
Reporting/Analytics
Support Ticket Management
Chatbot
Customer Database
Multi-Channel Communication
Access Controls/Permissions
Automated Routing
Real-Time Notifications
Self Service Portal
Service Level Agreement (SLA) Management
Help Desk Management

FAQ

The official website of Supportbench is https://www.supportbench.com/

Pricing

Starting at:

$32/per month

Free Trial Available

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