Supportbench
Supportbench: Lower costs, accelerate resolutions, and empower agents with AI-driven customer support.
What is Supportbench?
Supportbench is the #1 AI-driven customer support platform designed to lower your support costs, boost agent efficiency, and accelerate issue resolutions. Embedded AI tools leverage your historical data and knowledge base to deliver instant agent assistance, predictive insights, automated responses, and case summaries, significantly reducing handling time. With predictive CSAT and CES scoring, sentiment analysis, emotional insights, dynamic SLAs, and intuitive AI dashboards, your team will proactively manage customers and consistently enhance satisfactionno extra costs or heavy IT reliance. Elbows Up!
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The official website of Supportbench is https://www.supportbench.com/
Supportbench is the #1 AI-driven customer support platform designed to lower your support costs, boost agent efficiency, and accelerate issue resolutions. Embedded AI tools leverage your historical data and knowledge base to deliver instant agent assistance, predictive insights, automated responses, and case summaries, significantly reducing handling time. With predictive CSAT and CES scoring, sentiment analysis, emotional insights, dynamic SLAs, and intuitive AI dashboards, your team will proactively manage customers and consistently enhance satisfactionno extra costs or heavy IT reliance. Elbows Up!
Supportbench belongs to the Customer Service, Complaint Management, Customer Support, Help Desk, IT Ticketing Systems, Issue Tracking, Knowledge Base, Knowledge Management category.
Supportbench offers features such as Alerts/Escalation, Call Center Management, CRM, Dashboard, Inbox Management, Knowledge Base Management, Queue Management, Reporting & Statistics, Surveys & Feedback, Email Management, Issue Tracking, Live Chat, Prioritization, Reporting/Analytics, Support Ticket Management, Chatbot, Customer Database, Multi-Channel Communication, Access Controls/Permissions, Automated Routing, Real-Time Notifications, Self Service Portal, Service Level Agreement (SLA) Management, Help Desk Management, Support Ticket Tracking, Task Management, Assignment Management, Issue Auditing, Catalog Management, Collaboration Tools, Customizable Branding, Customizable Templates, Full Text Search, Knowledge Management, User Management, Alerts/Notifications, Commenting/Notes, Content Management, Text Editing.
No, Supportbench does not offer a free trial.
Pricing
Starting at:
$32/per month
Free Trial Available
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