TIKTING
TIKTING? Help Desk & Change Management System. ITIL v4 Compliant ITSM Priority, Levels and SLA AI Tickets KB & Chat Fully Customizable
What is TIKTING?
Built using Microsoft technologies, focus on speed and reliability. SaaS or On-Premises Deployment Auto Ticket Creation & Assignment Advanced Search & Filters Custom Roles Groups, Teams, Departments, Sites Categories, Sub-Cat, Levels & Tags Assignable Sub-Tasks Worklogs & Complete History Reports & dashboards Custom Notifications, Alerts, Reminders Microsoft AD Sync Q&A based Knowledgebase Mobile Apps Chat System Documentation Custom Hours Mail Server Integration Automatic Backup Provisioning.
Features
FAQ
The official website of TIKTING is https://www.itdevtech.com/
Built using Microsoft technologies, focus on speed and reliability. SaaS or On-Premises Deployment Auto Ticket Creation & Assignment Advanced Search & Filters Custom Roles Groups, Teams, Departments, Sites Categories, Sub-Cat, Levels & Tags Assignable Sub-Tasks Worklogs & Complete History Reports & dashboards Custom Notifications, Alerts, Reminders Microsoft AD Sync Q&A based Knowledgebase Mobile Apps Chat System Documentation Custom Hours Mail Server Integration Automatic Backup Provisioning.
TIKTING belongs to the Asset Tracking, Contact Center, Customer Service, Help Desk, IT Asset Management, ITSM, Issue Tracking, Knowledge Management category.
TIKTING offers features such as Asset Lifecycle Management, Inventory Management, Reporting/Analytics, Automated Routing, Alerts/Escalation, Call Center Management, CRM, Dashboard, Knowledge Base Management, Reporting & Statistics, Surveys & Feedback, Access Controls/Permissions, Prioritization, Real-Time Notifications, Self Service Portal, Service Level Agreement (SLA) Management, Alerts/Notifications, Asset Tracking, Support Ticket Management, Issue Auditing, Task Management, Commenting/Notes, Content Management, Document Management, Full Text Search.
No, TIKTING does not offer a free trial.
Pricing
Starting at:
USD 36/per month
Free Trial Available
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