tripla

Tripla is an AI-enabled hotel booking engine and chatbot system developed primarily for the hospitality industry in Japan and Taiwan. The application links seamlessly with the hotel s database or CRM platform, sending push notifications through a webhook and connecting with the official social networking accounts of the hotel from the management screen. Available in Japanese, English, Korean, and Chinese (simplified and traditional), the application s user interface comes with regular updates and add-ons. It aims to speed up the booking process, respond to customer queries instantly, send appropriate replies automatically, and continuously improve its responses through machine learning (ML).